RII develops cutting-edge software for the government and military. We use agile development practices and user-centered design to create innovative software solutions for complex real-world problems. We're breaking through the big, slow status quo with transformative technology that fundamentally changes and improves the world.
We are looking for a committed Production Operations Engineer to join our Infrastructure team. Solve unique, challenging problems for our Defense and Homeland Security customers. Help manage large volumes of critical, real-time information about issues from global to local. Get s#it done.
This role requires an active US TS/SCI clearance.
WHAT YOU WILL BE DOING
System administration of development, test and production systems
Implementing and utilizing our monitoring, alerting, and response system capabilities while keeping current with industry and new solutions that may integrate with program systems
Capturing, analyzing, and utilizing an effective system of software and user performance metrics, data capture, and management
Implementing log capture and utilizing data from system logs for servers and clients for our systems
Monitoring and analyzing system metrics, including (WOW, YOY) trend capture
Utilizing security management capabilities. Monitoring and maintaining awareness of user access logging, privilege management among the DEV and Production environments, and help ensure a secure and DoD compliant service and system architecture.
Implementing and utilizing production change and compliance management systems covering hardware life cycle, system updates, software and security patching, and technology roadmaps.
Implementing and maintaining an effective rhythm for updates and progress reporting, as well as awareness of industry best practices.
Maintaining a suite of standard operating procedures (SOPs) to support production operations appropriate to existing or anticipated failure modes that expertly document responses to system failure issues. Build failure triggers and pre-create responses where possible. This includes critical back-up and restore mechanisms.
Supporting multiple development and production sites in the DC area which will include local travel
Configuring and maintaining user account management interfaces and system supports including direct customer interface
AS A PART OF THE TEAM YOU MAY ALSO SUPPORT or GROW TO SUPPORT:
Maintaining, troubleshooting, and configuring cloud computing and big data environments based on many open source and commercial products
Supporting the DevOps environment of cutting edge military and national defense related applications
Supporting production environments at various locations across the globe
WHAT YOU HAVE DONE
5+ year’s experience with Linux (CentOS or Red Hat or Ubuntu) system administration to Scripting in a production environment
Conducted system performance and file integrity monitoring
Managed user issue identification, reporting, tracking and feedback functions
Escalated user issues based on trends or alerts
Conducted vulnerability scanning, mitigation, and reporting functions
Scripting experience (Puppet, Ansible, Bash, Python, Ruby)
Information Security experience and certifications (NIDS, HIDS, Auditing, Incident Response)
Run Time Configuration Management experience (Puppet & Ansible)
Strong knowledge of the installation, configuration, and maintenance cloud computing and big data infrastructure to include Hadoop, Accumulo, Search and Index tools like Elasticsearch
Understand web application infrastructures (Wildfly, Apache, Spring products)
Familiarity with maintaining configuration management of Puppet scripts in the supported environments
Experience with VMWARE 6.0 and later
Experience with configuration of direct attached and storage area network units
Experience with Agile methodologies and Atlassian products
Experience with Cloudera Big Data Products, Accumulo and Apache HTTPD
Supported plans for security and cyber attack mitigation
At RII, we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. We work to help your intellectual passions and creativity thrive. It’s one of our core values: Let your geek flag fly.
We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all 100% paid for by RII.
It’s all part of another of our core values: Stay human. It’s why our comfortable and colorful offices include a community game room, pantry, massage chair, and an escape room, among other amenities. It’s why we have a community manager and regular community events.
It’s also why, during the current pandemic, most of us aren’t actually in our lovely office. We’re all working fully remote where possible, with safety controls for those who do have to be on site. RII is committed to not overwhelming our healthcare system, preventing infection for those most at risk, reducing the impact on our communities, and keeping our employees working.
Our Infrastructure team is a supportive group of RIIdiculously talented engineers focused on automating until it just works, and works right. We’d love to have you join us. Please apply today.
Research Innovations, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national, origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local law.