Deepen the relationship with our customers to drive lifetime loyalty and spend.
Carry out operations functions to support the business in consistently achieving or exceeding monthly, quarterly and annual sales plan.
Capture data during customer interactions to cultivate new and existing customers.
Effectively handle internal and external phone and e-mail correspondence and partner with Management and Exec. Leadership to optimize sales opportunities.
Support Company operations efficiency objectives by ensuring all activities maximize productivity and by providing feedback on process changes through appropriate channels.
Assist Management with maximizing performance for projects.
Accurately assess capabilities and build robust development plans to grow talent at all levels and assist career growth.
Continuously encourage, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance. Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent.
Provide exceptional operational support to drive sales and service.
Execute daily tasks such as scheduling, PROCORE, project updates, budget review all while following company operational policies and procedures.
Ensure compliance with all internal control procedures and maintain project accuracy
Partner and communicate effectively with management and customers to respond and follow up on requests for assistance in product and service information quickly and accurately.
Support Company operations efficiency objectives by ensuring all activities maximize productivity and by providing feedback on
process changes through appropriate channels.