- Project management
- Network protocols
- Operating systems
- Data center experience
- Computer hardware
Bachelor's degree in Engineering, an IT-related field, or equivalent practical experience.
4 years of experience working with operating systems and networking protocols.
Experience with troubleshooting, diagnosing, maintaining, and monitoring computer hardware and server hardware.
6 years of experience with project management or other leadership while working collaboratively in a diverse team environment and with external partners.
Experience working with PC and server hardware and rack and stack installations.
Experience with Linux, hardware, networking servers, networking protocols, and data center networking.
Experience in working within a data center or networking operation center environment.
Ability to perform shift work, including working after hours and during weekends and holidays.
About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Repair broken equipment, including servers, networking, and storage devices (e.g., replace hard drives, replace random-access memory (RAM), swap CPUs, motherboards, etc.).
Contribute to and lead efforts/projects in the deployment, maintenance, and support of data center servers and network infrastructure. Lead complex troubleshooting and resolve critical or escalated technical issues over a significant population of affected equipment.
Follow the site’s environmental health and safety policies.
Lift and move 50 lbs of equipment. Work on platforms, ladders, and under raised floors.
Work during non-standard shifts, including nights, weekends, and holidays.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.