ESI North America is currently seeking an Application Engineer, VPS position in its Farmington Hills, MI office who will be responsible for providing high quality technical support, consulting and training services to ESI's customers; assisting with providing software functionality and acting as technical liaison to the sales team; assisting in business development by identifying potential opportunities for software sales and consulting services; aiding in preparation of proposals for consulting projects; publishing and presenting technical papers; and attending trade shows and conferences to provide technical support to the marketing team.
Education and Required Experience
MS degree or PhD in Mechanical Engineering or other relevant engineering discipline.
Strong background in Finite Element Methods and CAE/CAD to support engineering services.
Excellent analytic and problem-solving abilities.
Must be highly detail oriented and organized.
Excellent Communication and Oral presentation skills.
Perform consulting projects and conduct training using ESI software products, including but not limited to:
Engineering application projects, where existing Employer technologies are applied to customer applications;
Field Services and Training projects, where existing Employer products require paid technical support or training, and
Innovative or Special Projects, where new modeling applications of the Employer's software products need to be developed for specific and often more challenging applications.
Provide the first-line technical or hot line support to customers for software products within the Product Group.
Assist with business development as requested, by identifying potential opportunities for consulting services contracts, pre-sales technical presentations and attendance at trade shows and conferences to provide technical support of the sales and marketing team.
Advise the Product Management staff of all opportunities for alternative or new technology products and services that can help the Employer achieve its business growth goals.
Prepare formal presentation of technical papers and other technical publications within the guidelines set by the Employer.
Prepare software technical specifications, quality assurance (QA) documents and other technical documentation using the Employer's specified format and media.
Participation in internal project meetings.
Travel to the customer's location for project meetings.
Please let us know if you have questions regarding the application process or require assistance or an accommodation. EOE Male/Female/Disability/Veteran.