- Microsoft SQL Server
- IAT Level II
- Driver's License
Ideal Innovations Inc. (I3) is a midsize biometric and forensic company headquartered in Arlington, VA. I3 specializes in designing, developing, delivering, and sustaining the very latest, cutting-edge biometric technology. I3 is comprised of biometric system engineers, software developers, program managers and experts with global biometric system development experience who provide solutions of the highest overall quality, security, and value to the United States (U.S.) Government. I3 is interested in hiring the very best and brightest managers, engineers, and subject matter experts. We offer competitive salaries, 401k, and continuing education funds. At I3, we want to provide our future teammates with opportunities for professional development & growth and the ability to deliver disruptive biometric solutions and support to the battlefield today and into the future.
You will be working closely with our military service members to provide operational support, system sustainment, and training on a Family of Systems of biometric collection devices. Dependent on mission needs, the work environment range from mature garrison environments to austere forward-deployed areas overseas.
The range of position locations and mission requirements will allow candidates to target their skills and comfort zone to opportunities that best align with their skills, experience, and work environment
This is an opportunity to support the Army’s biometric collection mission to collect, match and compare fingerprints, iris images, and facial photos to establish identity superiority and maintain identity dominance in all areas of military operations. As a key member of the biometric team, you will work closely with the warfighter to ensure 100% availability of all biometric assets. As the Subject Matter Expert (SME), you will advise and assist as necessary to ensure users are up to date on the latest training of tactics, techniques, and procedures (TTP) for the employment of biometric hardware and software tools. These important biometric systems within the Customer’s biometric Family of Systems give soldiers the decisive edge on the battlefield and their success is attributed to a candidate's ability to work with an operational mindset.
Strong technical skills balanced by an operational mindset focused on the success of the biometric mission.
Provide the day-to-day maintenance and repair of tactical biometrics collection devices and peripherals. This includes preventative, emergency, and corrective maintenance. To include
Schedule, perform, document, and review records on maintenance
Sanitize equipment prior to offsite maintenance
Check security controls following maintenance
Install IAVA updates and software patches
Baseline and reinstall software
Repair/Replace/Return collection devices as appropriate
System start-up, initialization, and shut down
Software patch implementation and testing and system maintenance checks and repairs
Security checks of daily logs
LAN administration and coordination with WANs
Network security functions IAW the SSAA
Database administration, including extracting data for reporting purposes
Implementing system upgrades, including planning, scheduling, testing, and coordinating and managing system network availability.
Implement IA patches, including QA and QC checks
Manage Biometric server and database applications and user accounts
Coordinate with users for supply, logistics, and repair actions
Support and coordinate with the Army’s Counterintelligence (CI) Cell and S2X
Maintain the BEWL on mission systems
Train personnel and ensure IA personnel compliance
Track enrollments from ingestion to ABIS.
Support the planning of biometrics operations by users in the theater and the preparation of briefings, reports, etc. to the general-officer level in theater.
As needed, develop targeted training materials for specific missions.
Dependent on duty location, accompany units on actual missions as required to ensure that personnel are satisfactorily trained to execute their biometric related tasks to standard in a live environment.
Work closely with the government Directorate of Doctrine and Intelligence Systems Training (DDIST) training team to provide the necessary new equipment training to support technical refreshes.
When supporting the Combat Training Centers (CTC’s)
Provide training team support at CTCs during scheduled exercises.
Provide training to the staffs of rotating units regarding the biometric technical and network support that is required in theater,
Providing FSE support to units during the exercise
Provide lessons learned input for training material development as required
Provide support to the CTC operations group staff section, as determined by the CTC leadership, in the development of scenarios incorporating biometrics and managing the use of biometrics during rotation training, and responsible for system updates and minor maintenance.
Responsible for the identification and resolution of network connectivity issues, software and hardware upgrades, and general maintenance of laptops, servers, and peripherals.
Duties also include general systems and database operations, administration, maintenance, documentation, and reporting.
Customer interaction is required in response to reported problems, defining requirements, and user training requests.
Design, develop, prepare, and conduct the training based on established course materials
Preparation of instructor and student materials (course outline, handouts, course critique forms, leave behind instructional materials, and training aids) will also be required.
Personnel training will be conducted, as appropriate, through formal or informal classroom courses, workshops, and seminars.
Collaboration and coordination with outside organizations will be periodically necessary
Perform other duties as assigned by the Field Operations Manager
AA or 2-year technical school in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline plus 3 years of experience OR 4 years of additional direct relevant technical or experience may be substituted for education
Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline plus 5 years of experience OR 8 years of direct relevant technical experience may be substituted for education
Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline plus 10 years of experience OR 10 years of direct relevant technical experience may be substituted for education
Previous experience with Army or SOCOM biometrics applications
Within 6 months of hiring get DoD 8570 IAT level II Certification as specified at https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/
Systems administration or other relevant IT experience
Proven ability to troubleshoot hardware, networking, SQL Server, and Windows operating systems.
Proven ability to create scripts for system administration/setup, examine firewalls and ports to identify and fix communication issues, perform database maintenance, ensure data integrity, and track hardware locations is also required.
The candidate must be able to formally present materials in understandable and intelligible formats; in both stand-up instruction and written arrangements. Be able to effectively measure student progress and provide constructive feedback.
The candidate must be fully proficient in the use of PCs and all programs included in the Microsoft Office application suite.
If working overseas, may need to meet medical fitness requirements.
Possess a DoD Top Secret clearance
Prior experience developing, operating, and repairing biometric systems
Prior experience providing teaching and training in a classroom or field environment
Working knowledge of programming languages in Microsoft .NET, Visual Basic or Visual C#, Web Administration (IIS), and software and hardware test procedures.
DoD 8570 IAT level II Certification
Military and/or national intelligence background with a clear understanding of the military structure, mission, and responsibilities.
Military experience as a 25B/U, 31B/E, 35F, 35M, 35L, 35T or comparable AOC for Warrant Officers and Officers (one-year Biometrics specific)
Prior experience in Afghanistan, Iraq or similar surroundings a plus
Ability to obtain and possess an international driver's license and ID tags.
Travel: 50% for all locations
Physical Job Requirements:
Physical demands vary from sitting at a desk to providing field support in austere conditions. Standing in a classroom environment, sometimes for extended periods. Phone use and PC or laptop. May require lifting and carrying boxes of supplies or files up to 25 lbs. Other physical requirements may include directing and participating in training exercises or military operations. Able to lift "2-person lift" cases, wear a Kevlar helmet, ride in an off-road vehicle, travel via fixed and rotary-wing aircraft, and sleep on cots.
Day Shift: Typically, 9-5. However, it is mission dependent based on the clients’ needs.
Rotating or Set Shifts: Combination of rotating and set shifts dependent on customer location and mission.
US Secret Clearance
Top Secret Clearance
Locations: Ft. Gordon, GA; Ft. Sam Houston, TX; Ft. Polk, LA; Ft. Irwin, CA; National Ground Intelligence Center, Charlottesville, VA; Arlington, VA; Afghanistan, KuwIAT, Korea, and Germany
Apply: Online https://idealinnovations.com/careers
Ideal Innovations, Inc. is an Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin,
sexual orientation, gender identity, disability, or veteran status.
Ideal Innovations, Inc. is a VEVRAA Federal Contractor.
3 year(s): field service engineering
Associates or better in Computer Science or related field
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)