Sr Field Service Rep
Textron Systems
Blackstone, VA
About Textron

Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, and Textron Systems. For more information, visit:

About Textron Systems

Textron Systems businesses are industry leading developers and integrators of unmanned systems, advanced marine craft, armored vehicles, intelligent battlefield and surveillance systems, geospatial management and analysis systems, intelligence software solutions, precision weapons, piston engines, test and training systems, and total lifecycle sustainment and operational services. Textron Systems’ businesses consist of Electronic Systems, Geospatial Solutions, Lycoming Engines, Marine & Land Systems, Support Solutions, Unmanned Systems, Weapon & Sensor Systems and TRU Simulation + Training.

Position will serve as an Aerosonde crewmember in support of sustainment operations. Duties will include operator, maintenance, repair & overhaul, training, and logistical tasks in support of the Aerosonde SUAS. Additional duties will include emplacement / displacement / inspection / disposition / repair and replenishment of associated equipment as well as proper notation of logbooks, flight records, and COLTS. Perform as a Subject Matter Expert for operator and maintenance related issues. Participate in site surveys and demos for customers. Provide technical and operational expertise for training device hardware and software development, testing, and utilization. Interface with hardware, software, and human systems integration engineering personnel to support product improvement. Develop and present formal training courses and materials. Conduct training task analysis. Assure that uniform and efficient training and publications processes are applied on assigned programs. Evaluate training methods and recommend changes/improvements to ensure efficient and effective qualification of students. Primary duties could possibly require travel, both domestically and internationally including deployments and training exercises.

Must possess or be able to acquire a secret security clearance.


Operational support of Aerosonde SUAS
Perform as aircraft operator, sensor operator, engine mechanic, composite technician, and/or maintainer / crew chief
Travel and deploy worldwide as required
Direct interface with customer
Work in groups or independently with minimal or no supervision
Will be required to work odd shifts, weekends, and/or extended hours
Responsible for data management and generation
Provides general logistics functions
Troubleshoot technical problems and issues and determines technical solutions

Preferred candidate will have:
High School diploma/equivalent and four or more years of related experience. Related technical training is desired.
Minimum requirement is that the candidate holds at least one of the following certifications:
Aerosonde Operator
Aerosonde Maintainer
Significant UAV/UAS maintenance experience from one or multiple platforms
Candidate must be able to safely and effectively perform the duties of an aircraft operator, sensor operator, and maintainer without supervision, including flight and ground equipment setup/maintenance as well as logs and records. Ability to coordinate flight schedules, airspace, resources, frequency management, and other aspects of flight operations. FAA licenses or certificates such as private pilot, commercial pilot, instrument rating, CFI, CFI-I, A&P are highly desirable. IPC 610 / 620/ JSTD certifications are a desired plus
Basic computer skills are required; computer networking experience is desired.
Must communicate effectively with internal and external customers both verbally and in writing, and possess strong leadership skills.
Experience in troubleshooting and repair of Unmanned Air Vehicle systems a plus.
Prior military service a desired plus.
Must be deployable to various OCONUS locations.
Must be a U.S. citizen with the ability to obtain/maintain a government security clearance.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Job Field: Product Support
Primary Location: US-Virginia-Blackstone
Recruiting Company: Textron Systems
Schedule: Full-time
Job Level: Individual Contributor
Shift: First Shift
Travel: Yes, 10 % of the Time
Job Posting: 06/10/2019, 11:02:34 AM