Principle QA Engineer
Bloomfire, Inc.
Austin, TX

Come join our team at Bloomfire, one of Austin’s Best Places to Work! As a Principal QA Engineer, you will lead our quality assurance team on its mission to ensure the highest quality product for our wonderful customer base. At Bloomfire, we value the diverse strengths and experience each team member brings, and we love working together each and every day. We are looking for individuals who are creative, resourceful, and collaborative.

We are searching for a person who will enjoy our unique, close-knit culture. You will work most closely with the Engineering team as well as Product and Client Success, and as part of a smaller company, you will have many opportunities to help shape key decisions and bring your varied skills to the entire team.


  • Provide strategic QA leadership:
  • - Scale QA efforts to match product and development
  • - Measure/improve the effectiveness of QA efforts
  • - Research new tools/processes/technologies
  • - Stay current with latest QA trends and best practices
  • Complete initial implementation of automated functional test suite
  • Craft test plans for new features and enhancements
  • Perform manual testing on tickets to vet before deploying (including cross-browser testing and responsive testing)
  • Be part of the conversation and planning for new features and large projects


  • Proficient in complex, multi-tenant web applications
  • Expert bug hunter
  • Skilled at breaking things
  • Able to communicate compassionately with developers and product
  • Experience knowing when to push hard to meet a deadline and when to push back for more time
  • Passion for quality & customer advocacy

To really stand out, you have experience with or knowledge of

  • io (particularly writing/maintaining tests)
  • Native and responsive mobile testing
  • Testing RESTful API’s
  • Circle CI (or comparable CI tool)
  • Git/GitHub
  • JIRA filters and JQL
  • Development experience (particularly in Ruby or JavaScript)

Benefits for you (among others)

  • Competitive salary
  • Health, vision, and dental benefits
  • Unlimited vacation policy (seriously)
  • 401(k) so that you can save for retirement
  • Access to onsite gym (at no charge)
  • Pantry full of healthy snacks
  • Free company lunch every Friday
  • Convenient location near the Hike and Bike Trail at Lady Bird Lake (go for a quick walk or run during lunch)

About Us

We recognize that in most organizations, knowledge is siloed. Information sits unshared on servers & laptops across the organization – and in the minds of the people that are a part of it. Bloomfire exists to organize knowledge and expertise and make it accessible and shareable with the people that need it most. Our easy-to-use, cloud-based software is used by hundreds of thousands of employees at leading companies for social learning, customer service, sales & marketing alignment. With Bloomfire, collaboration is easier, work gets done more efficiently, and employees and customers are more satisfied. Bloomfire was ranked one of Austin’s Best Places to Work by the Austin Business Journal in 2018. Bloomfire is headquartered in downtown Austin, Texas.

Job Type: Full-time


  • Github, * JIRA filters and JQL: 2 years (Required)
  • * (particularly writing/maintaining tests): 2 years (Required)
  • * Development experience (particularly in Ruby or JavaScript: 1 year (Preferred)
  • * complex, multi-tenant web applications: 1 year (Preferred)

Work Location:

  • One location

Benefits offered:

  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Retirement benefits or accounts
  • Child Care benefits
  • Flexible schedules
  • Workplace perks such as food/coffee and flexible work schedules