As an experienced member of our Software Engineering Group, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.
Our Cloud Platform Services Group is teeming with passionate innovators like you who are rapidly designing, building and deploying groundbreaking private and public cloud platforms. By putting your technological know-how to work on creating best-in-class cloud-native capabilities, your efforts will help us work faster and smarter, not to mention reinforce our position as a global leader in fintech cloud services.
As a Senior Developer Solutions Engineer, you will be asked to:
Be a Subject Matter Expert and a trusted advisor to customers by sharing knowledge, advising best practices and delivering the best possible solutions
Craft technical content to help customers understand how to handle specific use cases or use standard methodologies
Execute the delivery of POCs for customers that have more complex use cases, collaborating with other engineering teams as needed
Author and present whitepapers at company forums to influence and align customers.
Distill and communicate customer needs and product feedback to Product Management and Engineering
Build community knowledge and skills by supporting PoC's, training and mentoring.
This role requires a wide variety of strengths and capabilities, including:
BS/BA degree or equivalent experience
Minimum 8 years of experience designing & delivering software solutions that address complex cross-domain problems
Knowledge of at least one modern programming language (Python, Java etc) and related frameworks.
Experience with agile software delivery processes including practices like automated testing and CI/CD
Passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering.
Consultative approach - the ability to analyse and resolve complex problems in collaboration with customers and colleagues
Ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard.
Excellent written and spoken communication skills.
Ability to work independently and without supervision
Knowledge of industry-wide technology trends and best practices
Experience developing cloud native applications on platforms like CloudFoundry, Kubernetes, AWS, GCP, Azure, Heroku, etc. is a strong plus
Proficiency in building/managing large scale infrastructure deployments (E.g. routers, load balancers, cloud products, container systems , compute, storage and networks) is a plus.
Experience implementing effective operational patterns like SLOs, metrics, health checks, error budgets, distributed tracing, etc., using tools like Prometheus, Grafana, Jaeger, ELK, Cloudwatch, Stackdriver, etc. is a strong plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans