Note: By applying to this position your application is automatically submitted to the following locations: Boulder, CO, USA; Austin, TX, USA; Cambridge, MA, USA; New York, NY, USA
Bachelor's degree or equivalent practical experience.
Project management experience in learning/enablement content development projects.
PMP or Scrum Master certification.
Experience in strategic planning, risk management and/or change management.
Knowledge of the cloud technology space and willingness to learn Google Cloud products and technologies.
Ability to build relationships and collaborate with confidence across functions and levels.
Ability to self-start, navigate ambiguity and make recommendations for process improvements and efficiencies.
Excellent editing, writing and critical reasoning skills. Exceptional interpersonal, communication and organization skills.
About the job
Google Cloud teams work with companies, government agencies and academic institutions to make them more productive, mobile and collaborative by using Google Cloud products to get their work done. The Google Cloud Learning and Enablement team is a rapidly growing organization within Google Cloud seeking a passionate individual to develop a creative and engaging learning experience to help our customers succeed with the Google Cloud Platform products.
As a Program Manager for the Business and Sales Curriculum Development team, you will be responsible for tracking all curriculum development projects whether online/e-learning, instructor lead or hands-on labs content. You will plan project resources, manage timelines and report on all projects providing insights into resource usage, timelines and budgets.
You will ensure processes are documented and adhered to so as to support consistency and efficiencies across projects. You have experience working with global vendors, including contracting and invoicing processes.
Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.
Identify resources required for each project depending on the delivery format. Track projects and provide various levels of updates to stakeholders.
Regularly assess how users engage with learning content to understand how the instructional strategy impacts user engagement, performance and satisfaction.
Manage budgets, invoicing and contracting processes. Document processes for efficient curriculum development and ensure these processes are being followed.
Develop and maintain relationships with global vendors, create agreements and follow through with invoicing process.
Liaise with instructional designers, curriculum developers, subject matter experts and other stakeholders involved in curriculum development process.
At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.