Technician IV, Implementation Services
General Communication Inc.
Anchorage, AK
  • (19000398)
Technician IV, Implementation Services works closely with Engineers and Project Managers developing and testing solutions to solve problems, inspect, following test procedures, tune up communication equipment, install, and modifications within a telecommunications environment in facilities across Alaska and occasionally in the lower 48.

Position’s Customer(s): Provide direct/indirect support for all business departments within GCI, vendors, and the company’s subsidiaries.

Field based Technical requiring hand/tool skills

Work in a team supporting junior and senior technicians, Engineers, Project Managers

Understanding of electronics and telephony equipment

Installation, modification and test, and turn-up procedures

Troubleshooting circuits, to include terrestrial, satellite, microwave circuits and equipment

Identifies and terminates various types of cable and wire to include coax, waveguide, data and power cables understanding industry standard color code

Support and install equipment racks, cabinets for central, remote, and field offices to include rack support pedestals, cable trays, bracing, etc.

Document of job specific as build changes to engineering instructions

Communicate with project engineers and project managers, complete preparation and testing of equipment

Coordination and directing of contract resources, i.e., installers, technicians, electricians, HVAC contractor.

Additional Job Requirements: This is a high-level position and must have the comprehensive understanding of telecommunications installations, modifications and test procedures. Required to be proficient within the discipline and supports management, senior technicians and mentor junior technicians, Engineers/Project Managers and has the ability to lead and direct others when assigned to technical installing crews. Works under minimal supervision with some latitude for independent judgement; requiring the ability to manage complex installations, test and turn up of communication equipment.

Essential Duties for this position:
Equipment Adds, Moves, Changes

Equipment installations, test and turn-up in Anchorage and remote Alaska with occasional travel to the lower 48.

Tasks include working both indoors and outdoors, often in extreme weather conditions at remote locations.

Installs equipment racks and cabinets for Central Offices, Remote Offices and Field Offices, rack support pedestals, cable trays, bracing, main distribution frames and fuse and power distribution panels.

Installs, identifies and terminates various types of cable and wire in various locations, including coax, waveguide, data and power cables including understanding of industry standard color code.

Installs Ku and C-Band dishes and infrastructure.

Installs microwave and cellular equipment including equipment shelters, towers, waveguide, heliax, antennas and grounding.

Testing and troubleshooting circuits, including terrestrial, satellite, microwave circuits and equipment.


Completion of job specific paperwork including, as built changes to engineering instructions.

Completion of company/departmental specific documents.

Field engineering and modification of equipment and structure in coordination with assigned engineering staff

Maintain communication with project engineers and project managers; complete preparation and testing of equipment in Anchorage prior to shipment to project sites

Coordination and directing of contract resources, to include installers/technicians as well as electricians, HVAC contractors, etc.

Completion of detailed job reports and as-builds.

Attendance at planning, progress and lessons learned meetings.

Job Qualifications:
Knowledge, Skills and Abilities:
Strong interpersonal skills;

Strong written and verbal skills;

Demonstrated multi-tasking skills;

Proficient use of trade hand and power tools.

Expert level to install, test, modify, and repair a wide range of Central Office support equipment, including cabling, power distribution and grounding, framework, air handling controls, and alarm reporting systems.

Demonstrated advanced knowledge of proper installation practices, operation, testing, and troubleshooting of a wide range of telecommunications equipment including but not limited to: routers, hubs, satellite modems, protection switches and amplifiers, VSAT stations, microwave radio systems, Cisco routers and switches, M&C Equipment, DLC systems, channel banks, structured cabling systems, DACS systems, fiber-optic multiplexers, high-speed data circuits and equipment, and distributed data networks.

Mastery of industry test equipment, including spectrum analyzer, network analyzer, function generator, video test equipment, data test sets, power meters, frequency counters, fiber-optic light source, power meter, and fiber scope.

Ability to perform verify and document network, reflected power, phase noise, system gain, and satellite antenna radiation pattern and gain tests.

Ability to translate complex system documentation into a correctly installed final product, including fully documenting all work.

Proficient with the installation of Central Office racking and framing equipment.

Have an advanced understanding of AC and DC power systems, grounding in a Central Office environment and an understanding of the applicable safety regulations.

Expert level knowledge of fiber-optic cable installation and the installation of telecommunications and electronic equipment and satellite antenna systems.

Advanced understanding of current telecom industry installation procedures. (ie. Telecordia, Bicsi or equivalent)

Superior understanding of current electrical & structural engineering standards that relate to installation of telecommunications equipment.

Highly proficient in the use of PC computer applications.

Minimum of six years’ experience implementing installs/turn up, modifications and test procedures within the telecommunications industry

High School Diploma or equivalent required.

Associate degree, Trade school, Military Technical School or equivalent required.

In addition to minimum experience required, a combination of education and relevant experience sufficient to perform the duties may be substituted on a year for year basis.

Certifications: Industry specific certifications are highly valued and may contribute to required education.

Reporting Relationships:
Position reports to: Supervisor, Implementation Services

Number of Direct Reports: (if applicable): N/A

Physical Requirements: Ability to perform sedentary work; physical effort may include stooping, kneeling, touching, feeling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions; clarity of vision to see near, mid-range, and color; ability to lift and carry up to 50 pounds following company safety procedures, however less weight more often.

Working Conditions: Work is performed at company’s business location in an open spaced office environment with minimal privacy. Work schedule is 40 hour workweek and requires flexibility in hours, weekend and holiday work, after hour on call duties and occasional travel.

Tower Climber and Rescue certification will be required within three months of hire. GCI will provide current training for up to date safety certifications and employee must remain certified while in the position and must be able to climb tower heights of up to 150 feet.

Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes: pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.

Fitness For Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the normal business hours to respond to the immediate emergency. You will be requested to provide an emergency after hours contact numbers.

Driving Requirements (if applicable): Must possess and maintain a valid driver’s license, proof of insurance, and a satisfactory driving record.

EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.


Primary Location US-AK-Anchorage
Job Technical
Job Type Full-time
Job Posting Aug 13, 2019, 1:41:03 AM
Recruiter Christine Marie Churchill