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NOTE: Actual employment is contingent upon award of contract.
Bering Straits Information Technology, LLC, a subsidiary of Bering Straits Native Corporation is currently seeking a qualified Systems Engineer I in Washington, DC. This position shall provide Daily management of the NOC- take action for any technical faults or issues, maintain cleanliness, organization (documentation), operation and monitor the logbook.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position, and are not intended to reflect all duties performed within the job.
Administer daily updates to the database tracking tool.
Collection of operations support weekly action reports.
Compile database metrics weekly.
Assign new work orders to operations support technicians/engineers within one hour of STAC notification (during business hours), personally follow-up on any urgent action.
Check Solar Winds concerning network and systems status on a recurring basis and take action to address problems or issues.
Perform Tier I troubleshooting, including server resets (Citrix), big brother admin, SNMPc, pinging servers, user accounts, TAVEE reports, etc.
Under direction of the lead network engineer, provide statistical reporting data on post communications links as required.
Maintain a log and track metrics on network outages.
Cisco and Nortel configuration, initialization, and preparation of these devices for shipment to post.
Post database updates.
Maintain up-to-date IP list on NAS with shortcut to desktop of each terminal (print PDF report from post database).
Ensure all tickets are acted on promptly, effectively and closed out promptly.
Under direction from the system administrator, image and configure workstations.
Maintain the operations support duty roster.
QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION
Required (Minimum) Qualifications
Must be able to obtain and maintain Secret level security clearance
Two (2) years hands-on experience in a PC/network helpdesk or technical support environment
Knowledge, Skills, Abilities, and Other Characteristics
Ideal candidate would have at least two entry/mid-level IT certifications such as A+, CCNA, network+, etc.
The candidate should have a good base of IT knowledge to draw upon and be able and willing to learn new applications and related hardware devices
Knowledge of technical security systems such as CCTV, alarms, and access control is a plus but not a requirement.
Post-Secondary education or a combination of education, experience, and/or related technical certification.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision. Must successfully complete a pre-employment physical agility test (PAT) and annually thereafter as prescribed by the government.
Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Supervisory duties do not apply to this position.
ADDITIONAL QUALIFYING FACTORS
As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations.
Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, BSNC shareholder descendants and BSNC shareholder spouses, in that order.
Bering Straits Native Corporation is an Equal Opportunity/ AA/ Male/ Female/ Disability/ Vets employer.
We participate in the E-Verify Employment Verification Program. We are a drug free workplace.b
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