Program Coordinator II
Workplace Alaska
Anchorage, AK
The recruitment period for this vacancy has been extended to allow for a larger applicant pool. If you have already applied there is no need to reapply.

This position is open to Alaska Residents only

The Department of Natural Resources, Division of Mining, Land and Water (DMLW) is seeking a Program Coordinator II, to undertake a variety of administrative and program management tasks. You will help in planning and organizing programs and activities as well as carrying out important operational duties. If you want to use your organizational and leadership skills in a role that truly benefits Alaskans and your community through authorizations for use of state land, we want you to become our program coordinator.

This position develops short- and long-term goals, strategies, and implements business processes management plans to reach those goals for the development of building program efficiencies in state land authorizations. Using cost benefit analysis, this position will prioritize work efforts to obtain the greatest business value of our business processes management. The incumbent will be required to coordinate closely with both IT personnel and managers as well as the director, managers, and staff on the business side.

Key responsibilities of this position are:
Develop a good understanding of the business processes in the division and the interfaces with the multiple IT systems;
Lead business task team sessions to evaluate, document and change business processes with a goal to reduce business steps, redundancies, create efficiencies, create consistency, and define true business needs;
Interface with managers and staff to either document existing or modified business processes to create the most efficient process while preserving the constitutional, statutory, and regulatory requirements of the division;
Use advanced business documentation and management programs to effectively communicate business requirements with programmers and IT staff;
Identify the stakeholders of each business process and develop communication plans for each group of stakeholders to insure the appropriate level of participation, involvement, and approval;
Oversee the development and documentation of new business processes;
Work with other division and department IT staff to develop the system test methodologies including a strategy for testing efficiently and effectively; and
Assist other division IT staff to develop division-specific implementation plans for informing and training management and end users.

The successful candidate for this position will have all or some of the following knowledge, skills, abilities, and experience related to the key responsibilities:
Superb business analysis, critical thinking, and decision-making skills;
Strong facilitation and project management skills;
Strong conflict resolution skills;
Excellent interpersonal and communication skills;
Experience or ability to develop and execute training to a large and diverse workforce;
Ability to successfully address multiple priorities, set work goals and monitor staff progress to meet deliverables; and
Previous experience with business process change management in relation to IT development and be able to work effectively with technical programs and IT staff as well as with business staff.

Notice to Applicant:
Applicants must provide a cover letter in order to move to the interview phase of recruitment. In your cover letter, please highlight your knowledge, skills, abilities as they pertain to the job description. In addition, your application package will be reviewed to determine if you possess the experience and strengths we are seeking in an employee.

Your cover letter will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. Applicants who do not attach the required cover letter may not advance to the interview phase of this recruitment.

A bachelor's degree from an accredited college or university in any field.
Three years of professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program. This experience must have included administrative authority over program/project funding, staff, and overall operations.

Additional qualifying experience may substitute for the bachelor's degree (3 semester hours or 4 quarter hours equals one month of work experience). There is no substitution for the required three years of professional experience.

A master's degree from an accredited college in a field closely related to the specific field of the program may substitute for up to two years of the required experience (2 semester hours or 3 quarter hours equal one month of experience).


At time of application, applicant must attach as separate documents (If unable to attach please fax or email the contact listed below):
Professionally formatted cover letter – please see cover letter information above and below for more information on the cover letter.

If selected for an interview, applicants must provide the following:
A copy of your last two (2) performance appraisals (if you are a current or former State of Alaska employee);
A list of three (3) professional references with current contact information, one (1) of which must be from a former or current supervisor, and;
A copy of any documents necessary to show proof of meeting this position's minimum qualifications. This includes a copy of your college transcripts if you are using education to meet the position's minimum qualifications.

This recruitment is open to Alaska Residents Only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time. Non-Alaska residents need not apply.

You can ONLY apply for this position through the Workplace Alaska website. If you accessed this recruitment bulletin through a job search portal such as ALEXsys or any other database, you MUST use a Workplace Alaska login to successfully apply. Your application must be submitted by 5:00 p.m. Alaska Standard Time on the date of closing. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:

In addition to answering the supplemental question regarding how you meet the minimum qualifications for this position, a cover letter is required. The cover letter should highlight your knowledge, skills, abilities, and experience as they pertain to the responsibilities listed in the job description above. Please attach the cover letter to your application before submitting it online or, if unable to attach to your application, fax it to the contact number provided in the job posting. The cover letter will be used as a writing sample and will help determine which applicants will advance to the interview phase of the recruitment and selection process.

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to
For applicant password assistance please visit:

For specific information in reference to the position please contact the hiring manager at the following:
Name: Christy Colles, Division Operations Manager
Phone: (907) 269-8532
Fax: (907) 269-8904