- Analysis skills
- Communication skills
- Software troubleshooting
- Controlling experience
HBK is currently seeking qualified applicants for the position of APPLICATION ENGINEER. As an Application Engineer you will help our customers in selecting solutions that fit their Test and Measurement needs, provide demonstrations on our data acquisition solutions, perform customer trainings, present seminars, and provide first class technical support. The position will focus on sensors (microphones and accelerometers) and data acquisition instrumentation using Lan-XI and BK Connect. Knowledge on our handheld platform such as 2245, 2250 and 2270 would also be highly desired.
The position will be based in Marlborough, MA or the surrounding area.
As an Application Engineer you will be responsible for a combination of Pre-Sale and Post-Sale Activities in support of our Sales Team and customers.
Technical Support for internal and external customers
Providing general support on sound and vibration theory, system usage and applications
Resolving software issues through training, bug reporting and development of work arounds
Troubleshooting hardware issues on systems and instruments
Providing simple solutions to meet customer needs
Supporting the North America Service Center on troubleshooting instrument failures
Mentoring Sales, Application and Support Engineers to build competencies on Sound and Vibration
Theory and Product Knowledge
Additional Responsibilities could include the following Pre-Sale and On-Site Services
Developing and delivering high quality technical presentations to customers on advanced solutions and activities
Executing customer demonstrations of working solutions and instruments
Presenting Seminars and Webinars on sound and vibration theory, advanced system applications in areas of engineer’s specialty, and Bruel & Kjaer solutions
Training internal sales and support staff on the theory, benefits and usage of solutions
Installation of Bruel & Kjaer systems at customer facilities
Performing detailed System and/or instrument training on products, applications and solutions
Test Service work – performing contracted testing services work at customer facilities
Delivering on-site Seminars specific to customer requirements
Candidates should posses a strong technical background with an interest in working in a challenging and fast paced technical sales company. Candidate should meet or exceed the following requirements.
Bachelor’s Degree in engineering, Physics or another technical field
Experience troubleshooting hardware and software issues
Basic commercial understanding
Strong written, communication and presentation skills
Highly motivated self-starter
Ability to work independently
Highly organized with the ability to multitask and prioritize in a busy environment
Ways to stand out from the crowd
Minimum 7 Years’ experience in noise and/or vibration testing
Solid knowledge of Sound and Vibration Principles and how they are applied to Measurements
Significant experience in Signal Analysis
Strong background in Electronics/Circuits and Instrumentation
Skilled in demonstrating and running software applications, working with databases, networking and general pc related skill
Travel requirement: Expect to be out of the office at customer sites about 1/3 of the time. Travel will be predominantly domestic, with the possibility of international travel once per year.
Strong technical presentation skills
Demonstrated problem solving abilities and analytical skills
Excellent oral and written communication skills
Self starter with strong interpersonal skills
Proven team player
Good IT knowledge (Microsoft® Office, CRM, etc.)
Clean Driving record
US Citizenship or Permanent Resident status
The job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test and measurement industry. You will be a strong contributor who collaborates closely with colleagues from various business functions all over the world.
At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.
One company – HBK
On 1 January 2019, Brüel & Kjær and HBM merged their activities into a new company called HBK (Hottinger, Brüel & Kjær). With more than 3,000 employees worldwide and production facilities in Denmark, Germany, the UK, the USA, China and Portugal and presence in 80 countries, HBK becomes a leading player in the test and measurement area. For further info please visit www.hbkworld.com.
HBK currently operates within the Test and Measurement segment of Spectris, the productivity-enhancing instrumentation and controls company.
Please submit your application and resume using the direct application link. Please note that we will be conducting interviews on an ongoing basis.
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. Applicants must not now, or in the future, require sponsorship for an employment visa.