British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates two of Metro Vancouver’s three SkyTrain lines. SkyTrain is the first and one of the longest, fully-automated, driverless, rapid transit systems in the world. It boasts an average on-time service performance rating of 95 per cent and moves on average 250,000 passengers per weekday.
Both the SkyTrain lines operate out of BCRTC's Operations and Maintenance Centre in Burnaby, where more than 900 dedicated staff work in the areas of administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.
he Expo and Millennium SkyTrain Lines connect downtown Vancouver with the cities of Burnaby, New Westminster, Coquitlam, Port Moody, and Surrey. With future expansion of the both Expo and Millennium lines upcoming, and the start of an infrastructure renewal in full swing, now is an exciting time to be part of our team. Come and explore what makes us one of BC’s Top Employers!
The Curriculum Developer is responsible for providing expert advice on all aspects of curriculum development in consultation with subject matter experts and eLearning Designer across BCRTC. Participates in conducting needs assessment and analyses to identify new requirements for training. Translates needs analyses and functional specifications into detailed curricula. Develops and formalizes a robust quality assurance review process pertaining to curriculum development for all existing and new training programs. Supports ongoing improvements in the effectiveness of training content and delivery method. Provides in-class support and input to instructors using designated curricula. Works as an effective support resource to the BCRTC Training Department.
1. Participates in conducting needs assessment and analyses to identify new requirements for training by:
a) researching the subject, job shadowing and soliciting subject matter experts to participate in job profiling (identification of occupational standards and competencies);
b) conducting content gathering sessions with subject matter experts and by researching external sources for curriculum content including occupational analyses, surveys, structured interviews, focus groups and questionnaires;
c) working closely with subject matter experts, instructors and eLearning Designer to develop learning objectives, outcomes, content scope and sequence content;
d) ensuring the alignment of new courses and certifications within BCRTC’s qualifications network;
e) defining appropriate assessment performance criteria and standards;
f) developing design plans, curriculum maps and blueprints to establish instructional and assessment strategies and components for programs under development;
g) developing and reviewing proposed project efforts to determine scope, key milestones, and timeframe.
2. Translates needs analyses and functional specifications into detailed curricula by:
a) translating findings into learning outcomes and curriculum content to be delivered in class, online and on the job;
b) developing associated oral, written and performance assessments in alignment with defined performance criteria and principles of educational testing;
c) developing a range of instructional materials and other documentation for training programs (e.g. resource books, handbooks, job aids, lesson plans, instructor guides, evaluation checklists);
d) working with the eLearning Designer to translate materials into the LMS environment and test assessment tools;
e) transferring existing training programs into the new format of the BCRTC LMS, repurposing content as required and leveraging the capabilities of the LMS;
f) developing support materials for new course for a variety of audiences i.e. students, instructors and supervisors;
g) reviewing and editing online content for accuracy, completeness, and alignment with BCRTC training standards
3. Develops and formalizes a robust quality assurance review process pertaining to curriculum development for all existing and new training programs that includes:
a) establishing and managing a systematic approach to obtain and review assignments and assessments across cohorts;
b) reviewing learners’ performance on assessments against anticipated outcomes/assessment;
c) evaluating instructors and learners’ feedback on course design, content and its efficacy in meeting learning objectives and building competencies;
d) conducting quality assurance reviews of training content with related managers and other stakeholders.
4. Supports ongoing improvements in the effectiveness of training content and delivery method by:
a) making recommendations on training content, and other structural elements to improve training based on quality assurance findings;
b) implementing improvements as directed by Training Manager and modifying course curriculum and or evaluation tools as per best practices;
c) initiating creative ways to improve training content and programs, effectiveness, and processes leveraging the capabilities of LMS.
5. Provides in-class support and input to instructors using designated curricula, including:
a) conducting train-the-trainer sessions to introduce substantive changes;
b) participating in and evaluating pilot classes for new courses and programs;
c) working with instructors to identifying gaps and changes required;
d) completing post-pilot reviews and ongoing minor and major revision cycles as required.
6. Works as an effective support resource to the BCRTC Training Department, including:
a) working collaboratively with BCRTC Training Department on current and future training goals, initiatives, and planning processes;
b) developing and leading workshops on curriculum development and competency-based instruction;
c) liaising with curriculum developers or related across the Enterprise, to ensure that knowledge, tools and resources are shared effectively
d) performing training administrative tasks related to; data entry, time sheets, records, preparing reports of training activities and statistics, evaluations, course certificates, monthly reports and ensuring all departmental equipment is maintained in good order;
e) participating in other instructor duties as and when required.
7.) Performs other related duties as assigned, such being items of a minor nature which do not affect the value of the job.
An undergraduate degree in Adult Education, Communications or a related field.
Up to 48 months (4 years) of work experience as a course developer or instructional designer in a project-based environment preferably in a public sector. Proficient in adult learning theory, content editing, instructional design, and document management. Requires strong written and spoken English communication skills.
Working knowledge of online/blended learning education, training development, and LMS administration is desirable.
40 hours per week.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one PDF document prior to uploading your application on-line via Indeed.
If you are a current employee of TransLink, Coast Mountain Bus Company, BC Rapid Transit Company, or Transit Police, please apply internally.
RECRUITMENT PROCESS: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Questions regarding this competition can be directed to the email address provided.
We are an equal opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please reach out! We celebrate our inclusive work environment and welcome members of all backgrounds, skills and perspectives.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us.
The personal information requested on this employment application and during the recruitment process is collected by the South Coast British Columbia Transportation Authority (TransLink) and British Columbia Rapid Transit Company Ltd. (BCRTC) pursuant to section 26(c) of the Freedom of Information and Protection of Privacy Act (British Columbia). The information is required to assist in the selection and recruitment of employees and forms a basis for determining employment suitability. In the case of successful applicants, the information will be used by TransLink and BCRTC as part of your employment documentation and to confirm that you satisfy any applicable employment requirements. Please direct any questions regarding the collection of this information to TransLink Privacy Officer, 287 Nelson’s Court, New Westminster, BC, V3L 0E7 (Tel: 778-375-7500).
By submitting an application, I confirm that I have read and understand the information presented here and certify that the answers given by me on this employment application and during the recruitment process are true and complete to the best of my knowledge. I understand that providing inaccurate or incomplete information on this application or during the recruitment process will be cause for my disqualification from the recruitment process or, in the event of hire, will constitute grounds for termination of my employment. I understand that TransLink reserves the right to retain all documentation provided by me, the applicant.
The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.
Job Types: Full-time, Permanent
Salary: From $43.58 per hour
- Extended health care
- Wellness program
- Are you eligible to work in Canada?
- Bachelor's Degree (preferred)
- Instructional Design: 4 years (preferred)