At Healthfirst, you are first and foremost a teammate. You take great care in the people surrounding you and are motivated to understand perspectives, motivations, and opportunities to learn from others with the recognition that this leads to a better result. You are a servant leader obsessed with building a high performing team and delivering value. Most of all, you are obsessed with our members – our North Star –ensuring a superior experience and access to the highest quality healthcare when and where they need it.
As the Release Train Engineer for Clinical, you will support end-to-end delivery of operational capabilities through multiple delivery team using Agile, Scrum, and Scaled Agile ceremonies and practices. You will facilitate and lead the teams through execution of proper agile methodology and practice, managing impediments and risks to overall delivery, and coaching teams and individuals through their journey on the agile maturity journey. The Release Train Engineer will facilitate execution across the program to include interaction with the Clinical Program Team, leadership across all organizations of delivery, through preparation and guidance of Program Increment Planning, Demos, and leading the Scrum of Scrums.
Partners with the business, Enterprise Project Management Office (EPMO), Information Technology and implementation teams to capture all aspects of a portfolio of projects/programs.
- Oversees the execution of multiple projects, resource deployment and overall coordination efforts to ensure projects are completed on schedule and to budget.
- Plans, directs and coordinates project activities through the entire project life cycle.
- Creates and executes project plans and other required project documentation designed to meet stated goals using Healthfirst project management tools and principles.
- Ensures the achievement of project objectives and drives business value by guiding teams through execution and stabilization.
- Actively manages all project and key stakeholder expectations and relationships.
- Drives project teams to resolution of issues/risks, including facilitating mitigation strategies.
- Advises team members and colleagues regarding project management practices, methods and standards.
- Actively facilitates discussions to address issues including risk management within and across associated projects and presents information to key stakeholders including committees, project sponsors and leaders at all levels.
- Meets financial objectives by forecasting requirements, communicating goals, objectives and responsibilities, keeping the project focused in terms of scope, schedule, communication and risk.
- Contributes to the Project Management practice through continual research, methodology rigor and enhancement.
- Coaches and mentors project managers and coordinators.
Expected, but not comprehensive, leadership activities from the Release Train Engineer include:
Driving agile maturity directly within the Clinical program
Proactive partner as an agile change agent across Healthfirst delivery programs through sharing of best practices, communication of practices and competencies, and as a thought partner on the agile maturity roadmap
1:1 coaching of Scrum Masters on Clinical agile delivery teams
Team coaching on Kanban & Scrum practices in ways that support adult learning
Management of continuous improvement across all levels of program delivery
Leading by doing – demonstrating competencies and practices that encourage, motivate, and teach the teams to adopt
Authentic servant leadership
Being data-driven in your assessment of delivery, quality, and value and sharing that information in a way that drives change based on quantitative expectations
Proactively manage all key stakeholder expectations and relationships
Minimum Qualifications:
Minimum three (3) years experience working directly in Agile delivery
Minimum two (2) years experience working as a Release Train Engineer or as an Agile Coach
Scrum Master training and certification
Minimum two (2) years using VersionOne, Jira, or other agile software delivery management tool
Preferred Qualifications:
Bachelor’s degree from an accredited institution or Military experience
Five (5) years experience working directly with Agile teams on projects in role as Agile Coach or Certified Scrum Master
Certified Release Train Engineer
Process and delivery training and/or certifications such as PMP, Six Sigma, or LEAN
SAFe certifications (SP, SPC, or PM/PO)
Healthcare experience a plus - industry work experience in healthcare such as hospital, managed or long-term care, insurance, government or other healthcare agency
Three (3) years, or more, experience using VersionOne, Jira, or other agile software delivery management tool
Familiarity with Clinical systems (Care Management, Utilization Management, HEDIS) (technology and processes) is a plus
Please note: Since we care so greatly about our employees' and members' wellbeing, Healthfirst is moving to an environment where our employees are fully vaccinated against COVID-19. As a prospective new team member, you must be fully vaccinated with a CDC/FDA approved COVID-19 shot(s) to work in our offices. If you are selected to interview for this role, we will explain our vaccination policy in further detail and ensure you are comfortable moving forward with this company policy.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.
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All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.