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Answers the telephone courteously and in a timely manner
Demonstrates the ability to enter Patient s demographic; insurance information; computer systems (i.e.Scheduling.com) accurately & timely.
Demonstrates the ability to verify Patient s Insurance Benefits, advises patient to obtain appropriate Insurance referrals.
Demonstrates and maintains the current knowledge of Insurance Companies, State & Federal Healthcare regulations and requirements.
Review all work for accuracy and compliance with Hospital, State and/or Federal regulations. Maintains 99% or more accuracy rate.
Informs manager of problems, which may need immediate attention.
Performs all other duties as assigned.
Three to five years office experience preferred, good organizational and communication skills required.
Knowledge of medical/dental terminology a plus but not essential.
Computer skills required.
Bilingual in Spanish a plus
High School Diploma or GED equivalent required within one (1) year of hire.
Candidates who do not possess a High School Diploma or GED equivalent will be provided the opportunity to enroll in a GED/HSEA program at time of hire as a condition of employment.
A hired candidate will be provided one (1) year from date of hire to successfully complete a GED program and obtain their HSEA.
RWJBarnabas Health is committed to our communities and the members we serve. RWJBH understands that in order to create strong, healthy, and sustainable communities, we have to re-engineer and transform current systems. Providing educational support and resources contributes to our overall social impact mission and community investment efforts.
Newark Beth Israel Medical Center is an Equal Opportunity Employer.
RWJBarnabas Health is an