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In 2012, Tuft & Needle (tn.com) revolutionized the mattress space. We focus on honest pricing, high-quality products, and world-class customer experience. From two software engineers and a dream, we’ve grown to over 175 talented people, working every day to bring the world premium sleep products.
The Retail Floor Lead supports the Store Lead (and in some stores, the Assistant Store Lead) by way of taking ownership of the stores business during times that the Store Lead is not available as well as taking on leadership responsibilities like scheduling, ordering groceries and supplies, coordinating team events, and more. No immediate leadership experience is required, just a passion for creating a best in class experience for both T&N store employees and their guests.
Assume ownership of the store and business during the Store Leads absence.
Support Store Lead through managing and owning various day-to-day tasks
Own general operations of store: cleanliness, organization, inventory, etc.
Customer Experience, preferably in a retail setting
Strong written and verbal communication skills
Proven ability to deliver on a best in class customer experience and drive performance results
YOU CAN SLEEP BETTER WHEN YOU WORK AT T&N
Our people – You will be working alongside some of the most talented, supportive, savvy individuals out there… people we are so proud to work with. Together, we are shaking things up in the mattress industry and delivering an experience for clients that they would never expect.
Our product – Each team member receives a great bundle of products for themselves. You will too if you join the team! Your friends and family will also have access to a great product discount.
Tuft & Needle is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
Your experience is important to us. If you have any questions with your application, please contact our Candidate Experience Team at firstname.lastname@example.org