ECS is seeking a Field Support Engineer (I-VI) to work in our Norman, Oklahoma office
Review, validate, and create engineering / technical documentation. Provide Tier III Field Service support and troubleshooting.
Verifying / Validating installations, maintenance and operation of all types of control devices and industrial type equipment.
Integrate with multiple departments utilizing technical knowledge to support equipment lifecycle support programs.
Verify / validate engineering / technical documentation
Create technical documentation based on engineering and COTS information
Utilizing technical knowledge / experience, work with multidiscipline group to provide technical documentation and equipment support
Data mining / root cause analysis activities
Integrate lessons learned into lifecycle support, problem management, and training
Participate in continual improvement projects and Kaizen events as subject matter expert
Interface with engineering and operations entities to improve equipment reliability / performance
Recommend actions to eliminate equipment failures and performance degradation
Support testing and evaluations
Support inspections, verifications, and validations
Ability to function individually and in a team environment with varying degrees of autonomy
Ability to support and prioritize multiple tasks, problems, and projects based on customers’ expectations, criticality, and operation impacts.
Must be a US Citizen or Green Card Holder
Must be able to obtain Public Trust Clearance.
AA or higher-level degree preferred. Will consider a combination of education, technical / military training, professional certifications and work experience.
Understanding of lifecycle support methodologies
Technical support experience
Basic industrial control/systems knowledge or experience
Basic comprehension of process management / control
Experience / knowledge related to troubleshooting control system issues
Associate or Bachelor of Science in an engineering
Process Improvement experience using Six Sigma DMAIC
Software or engineering Lifecycle support experience
Experience writing Preventive Maintenance Routes and technical documentation
Proficient with Microsoft Office suite
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 2300+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.