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The Scheduler position serves a vital role in the workflow process that ensures requests from various engineering areas are scheduled to completion in an effort to meet customer due dates and commitments. This includes work for design sketches, maintenance orders, emergency work from System Operations, customer service requests and crew follow up orders that are generated through Work Manager, SAP, or Mobile Data. Resource decisions for internal and/or contract crews are made based on crew availability and workload, as well as, shifting work between amongst crews to ensure commitments are met and crew productivity is optimized. The tracking of project status and delays are recorded by the Scheduler in Work Manager, SAP, or Mobile Dispatch as required for monthly reporting. The Scheduler will work closely with Construction Inspectors, Power Quality Specialists, Reliability Engineers, Designers, Design Management Teams, Claims, Customer Service, and System Operations as needed.
DEADLINE TO APPLY: June 30, 2021
Tasks and Responsibilities
Develop construction work schedules for internal and/or contractor crews for customer visibility.
Develop soft schedules for work in design stages for workload visibility and estimated construction start dates.
Receive and create job packages for both planned and emergency work.
Manage the schedule to meet the customer requested due dates.
Review design sketches to determine the construction resources needed and estimated hours needed to construct the project.
Prepare the jobs by applying for all necessary permits, including COSA permits, TX-DOT permits, 811 locates and water locates, prior to the work being given to the crews.
Assist with creation of vegetation and/or maintenance orders in SAP and Mobile Dispatch as necessary.
Manage notifications received in Mobile Dispatch and assign to personnel for field verification and completion.
Monitor the crew workload and adjust schedules as needed.
Schedule and dispatch each job, utilizing Service Suite Dispatch Application, Mobile Data, andWork Manager systems adding comments as job progresses and documenting any holds/delays.
Review and associated work orders for sequencing of construction needed to meet schedules, ensuring work is scheduled in sequence.
Print out Design sketches from Work Manager and assign to internal and/or contractor crews as needed for support of Capital projects.
Input planned outage information into GIS for IVR system messages to customers.
Run reports daily on work scheduled.
Assist with reviewing crew time sheets as needed.
Check department voicemail inbox daily; to include calling back Customers as needed and dispatching resources as needed to address work resulting from voicemail messages.
Assist with generation of GIS circuit maps for circuit patrol inspections as required.
Assist with reviewing and preparing Contractor invoices for payment.
Assist with creation and tracking of work orders in Excel spreadsheet or Access database as necessary.
Receive and handle inquiries raised by the Design, Construction, System Operation, Claims, Customer Service and Outside Services business areas.
Receive and handle crew calls requesting information, updates to locates, follow up with Designers and record the completion of daily work by each crew.
Utilize Scheduling Dashboards for monitoring of work and project due dates as risk.
Attend monthly Safety Meetings and Staff Meetings.
Provide relief to other Schedulers.
Volunteer Schedulers serve as Wire Down Manager during storms identified by System Operations and dispatch wire down orders to wire down personnel and assist System Operators where needed.
Complete other assignments as necessary.
Minimum Knowledge and Abilities
Ability to meet goals and objectives with minimal direct supervision
Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling
Demonstrated well-developed written and verbal communications skills for interaction within the section, across departmental lines to all levels of personnel, and vertically with management.
Ability to develop and maintain working relationships with customers and support teams.
Prior scheduling/dispatching experience or exposure to Service Suite 9.3.1 (Mobile Data System) and CGI Work Manager systems
An understanding of CPS Energy construction practices, crew crafts, and sequencing of construction
Ability to read and analyze GIS Designs
Prior experience using Work Manager and SAP
Interacting with People at Different Levels
Delivering High Quality Work
High School Diploma or GED
Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator. Ability to travel between business related events. Work hours may be extended.
CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.