- ISO 9001
- Project management
- Analysis skills
- Quality management
- Computer skills
Provide all related departments with technical guidance, training, and assistance in the interpretation of our QMS, Engineering Standards and other formal procedural specifications and customer specifications. Act as a resource throughout the company on quality assurance and quality management issues.
May directly or indirectly manage a team of Quality Control Technicians.
May include ISO Management Representative, coordinate the implementation of our quality system throughout the Company, interface with registrar and coordinate external audits, review quality management systems and recommend improvements and corrective/preventive actions.
Manage ISO9001 internal audit system and document control system including record retention.
Perform supplier quality functions. Support Purchasing Department through input to supplier selection and support of supplier corrective actions as needed.
Provide training on quality assurance related subjects throughout the organization.
Coordinate continuous improvement initiatives between manufacturing operations and corporate level operations.
Direct contact with customers to assist in problem solving.
Support customer satisfaction efforts by maintaining customer satisfaction Management System Reporting, supporting customer audits and inquiries, and resolving customer requested corrective action.
Support warranty/RMA process by maintaining warranty Management System Reporting and supporting corrective and preventive actions related to warranty and RMA’s.
Act, Live, and Behave by TCF Core Values.
Other duties as assigned.
Bachelor’s degree (preferred) or equivalent experience
Five plus years’ experience in quality management and/or quality engineering.
Familiarity with quality systems and processes such as: ISO9001, SPC, supplier quality, lean manufacturing and/or six sigma methodologies.
Strong ability to analyze and audit root cause, corrective/preventive actions.
Strong analytical and problem-solving skills, including the use of 5-Why, Fishbone Analysis, Cause and Effect methodologies to solve issues.
Excellent project management skills
Strong computer skills.
Good communications skills.
Ability to travel 25%.
PHYSICAL DEMANDS/WORKING CONDITIONS:
Standard office environment
Ability to occasionally lift up to 20 pounds
Ability to occasionally climb, balance, stoop, kneel, reach
Ability to work extended hours sitting at a computer
While performing the duties of this position, the employee is occasionally exposed to moving mechanical parts and extreme heat. The employee is occasionally exposed to high places, fumes or airborne particles and/or caustic chemicals. The noise level in the plant environment is usually loud.
Twin City Fan is dedicated to providing a safe and healthy work environment. Each and every employee must understand and continually work within the safety and health rules and policies. The use of good judgment and common sense is critical to workplace safety, and Twin City Fan expects every employee to work in a safe and conscientious manner.
This job description does not constitute a written or implied contract of employment, nor is it an all-inclusive list of responsibilities. Twin City Fan Companies, Ltd. reserves the right to revise or change job duties and responsibilities as business needs arise. Qualifications are representative of minimum levels of knowledge, skills, and experience required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)