Digital Service Expert
State of Colorado Job Opportunities
Denver, CO

$9,600 - $11,000 a month

Department Information
Are you an innovative senior technologist who would like to give back to your community? Does the idea of working alongside public servants to enrich the lives of your fellow citizens excite you?

The State of Colorado is looking for senior software engineers, product managers, designers, and procurement professionals, who would like to perform a "tour of duty" in the public sector. These individuals will work alongside public servants in the Office of Information Technology, empowering them to incorporate diverse best practices to deliver digital services for Coloradans.

The Governor's Office of Information Technology (OIT) strives to impact the lives of all Coloradans to create a safer, happier and healthier state. We work to empower the State of Colorado with flexible technology that will drive sustainable and intelligent business decisions. We envision a future where the end-user experience shapes design, and data analytics transform how state government serves its residents. Our passionate purpose is customer delight and our values are:

SERVICE: Serving the people of Colorado

INTEGRITY: Demonstrating credibility and sincerity in our work

TEAMWORK: Collaboratively working together at OIT and across the state

RESPECT: Appreciating and acknowledging the role, diversity, and contribution of those with whom we work

INNOVATION: Fostering new ideas

COURAGE: Pushing boundaries to foster positive change

Read more about OIT's mission, vision and values here:

View Governor Polis' video about Colorado Digital Service here:

Description of Job
**This posting may be used to fill multiple positions and will remain open or be re-opened as needed until an adequate pool of qualified applicants is obtained. Positions may be filled using this posting before the posting actually closes**

**These Digital Service positions are term-limited and currently funded through June 30, 2020. As the State's new fiscal year begins on July 1, 2020, we are working through the budget process to secure funding into the new fiscal year.**

Digital Service Experts are diverse, experienced, senior technologists that are part of the Colorado Digital Service within the Governor's Office of Information Technology. This team of engineers, product managers, and designers, work alongside public servants empowering them to incorporate diverse best practices to deliver digital services for Coloradans.

The Digital Service Expert:
Is a senior engineer, product manager or designer with a proven track record of delivering software.

Uses their expertise to champion the use of modern technology development and management approaches, drawing heavily upon best practices from the consumer internet industry.
Uses their deep understanding of the characteristics of successful digital services and how they are built both inside and outside government, including user-centered design and development practices and modern consumer Internet technologies, to communicate major initiatives to the public, and support the recruitment of top technical talent into the State government.
Uses their demonstrated experience launching technical products and building strategic partnerships to fulfill the Governor's priorities.
Serves as a respected authority on a diverse range of issues related to technology, digital service delivery, and/or technology policy, as well as the State of Colorado's mission, values, and projects.
Articulates the "for you, with you, by you" strategy of working with agencies, learning what works, and adjusting the strategy as necessary.
Manages complex internal stakeholder environments to build support and consensus for forming and communicating strategy and goals. Provides trusted, expert guidance on the launch of technology products.
Performs other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
At least 5 years of experience as a Software Engineer, Product Manager, or UX Designer in complex environments; extensive experience with service delivery and customer satisfaction; relevant experience in an IT applications/solutions delivery role. Knowledge of leading IT practices and operations in digital services.

Undergraduate degree from an accredited college or university in information technology, computer science, business, public relations, or related field. (Relevant experience may be substituted for education at the hiring manager's discretion.)

Documented proficiency working collaboratively with teams across the software development life cycle.

Familiarity with delivering application prototypes and pilots in various project methodologies such as Agile and Waterfall.

Familiarity with using Application Programming Interfaces to integrate systems or data sources.

Ability to solve complex problems, participates in continuous improvement, and adapts the ideas of others.

Supplemental Information
***The Governors Office of Information Technology does NOT offer sponsored Visa's for employment purposes.***

Diversity Statement: The State of Colorado is an Equal Opportunity Employer. The Governor's Office of Information Technology believes that diversity and inclusion drive our success. OIT is an affirmative action and equal opportunity employer. In all aspects of the employment process, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

ADA Accommodations: OIT is committed to providing reasonable accommodation to the known disability of qualified individuals to enable the applicant or employee to be considered for the position in question, to perform the essential functions of the position in question, or providing access to its services, programs, and activities, where the requested accommodation does not impose an undue hardship. If you require reasonable accommodation in completing this application, interviewing, completing any pre- employment testing, otherwise participating in the employee selection process, and/or to perform essential job functions, please direct your inquiries to our ADA Coordinator at or call (303) 764-7911.

Conditions of employment: A pre-employment criminal background check will be conducted as part of the selection process, and/or other department-specific screens as required. Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. All offers of employment at conditional, and require the successful completion of a background investigation and reference check prior to appointment. Background checks may include national criminal, financial, traffic, civil, education, and/or experience checks or any other checks related to the job assignment.

Some details to be aware of: Former employees of the State of Colorado who have not left in good standing will be reviewed on a case-by-case basis.

Comparative Analysis Process: is the selection process used to identify the applicant that fits the job the best from a qualified applicant pool. Applications and applicants are compared to others in the pool to identify a top group. Applicants will be notified of their status in the pool via email.

Travel- May require travel to locations throughout the state.