Managed Services Engineer
Connected Solutions Group LLC
Mechanicsville, VA

MAIN JOB TASKS & RESPONSIBILITIES Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s). Create project plans, design, and implement solutions. Level 2 and Level 3 Support for problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians. Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc. Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN. Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion. Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration Assist with monthly reports, and recommendations for Managed Services Clients Interface with third party vendors as liaison between client and vendor Utilize superior customer service skills Stay current with system information, changes, and updates

Job Type: Full-time

Experience:

  • relevant: 1 year (Required)

Location:

  • Mechanicsville, VA (Preferred)

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off

Typical start time:

  • 9AM

Typical end time:

  • 6PM

Pay Frequency:

  • Bi weekly or Twice monthly

This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply