- Analysis skills
- Customer service
- VMWare
- System design
- PCI
- Employee discount
- Health insurance
- Tuition reimbursement
- Employee stock ownership plan
- Paid time off
About Us:
Join our Winning Team today and start your ownership journey!
WinCo Foods is a rapidly growing family of over 130 grocery stores, complete with our own distribution centers and transportation network. We’re proud to operate across 10 states west of the Rockies with more than 20,000 employee owners.
At WinCo Foods we act like owners – because we are! We believe, as the Low Price Grocery Leader, that we make the lives of the communities where we operate better by giving them the best possible prices to feed their families and by focusing on the success, well-being and diversity of our employee owners.
Currently, WinCo is the third largest Employee-Owned company in the United States and is #46 on the Forbes.com list of largest privately owned companies. Did you know that WinCo has more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP)? Once eligible, you can start your journey to ownership with an annual gift of stock equaling 20% of what you make each year. (ESOP available at most locations and subject to vesting, check the locations Summary Plan Description).
WinCo Foods offers the very best benefits in the industry, with low cost, high quality medical benefits with rates as low as $35 a month, enrollment in our ESOP after 6 months, career advancement opportunities, paid vacation and sick leave, competitive wages, tuition reimbursement, employee assistance, discount program – and even voluntary benefits like Pet Insurance!
Overview:
Job Summary
Responsible for the design, implementation, configuration, administration and integrity of the server and storage infrastructure. Responsibilities include the evaluation, selection and recommendation, implementation, technical documentation and problem resolution for server and technology solutions. Participates as a technical resource on server team and serves as project lead for server team projects.
Typical Duties and Responsibilities
Collaborate with IT Staff and Infrastructure Director to create optimal system performance, design, architecture, and configurations.
Provide technical expertise and knowledge to server system strategic plan and roadmap.
Work with end users and department heads to identify, maintain and document service levels.
Provide system support for all aspects of server hardware and software products.
Configure, design, and maintain system security solutions.
Maintain all server system hardware and software including servers, storage arrays, virtualization, active directory, databases, and exchange.
Identify software products, tools, and utilities to meet operational needs. Lead software evaluations based on workflow requirements and structured analysis.
Participate in incident response for server and systems related instances.
Perform analysis, diagnosis, and resolution of complex system problems for hardware and software solutions.
Practice asset management, including maintenance of server component inventory.
Conduct research on products, services, protocols and standards in support of server and storage environments
Evaluate, test and recommend system hardware and software products.
Analyze technology problems, oversee implementation and supervise performance of corrective maintenance; ensure the regularly scheduled maintenance activities are appropriately performed and logged
Design and implement secure system architecture to meet PCI requirements.
Review server configurations for accuracy, standardization, and simplicity.
Monitor and tune operational software to achieve optimum performance levels.
Lead and perform ongoing analysis of operations functions to identify opportunities to increase efficiency of resource usage and quality of service.
Aid in development of business continuity and disaster recovery plans and maintain current knowledge of plan executables. Respond to emergency outages.
Manage assigned projects to deliver services that meet established objectives on time and within budget.
Proactively utilize IT resources to maintain detailed technical product knowledge, remain current with IT technology trends and increase technical skills.
Provide guidance and training to IT Staff as required.
Keen attention to detail in documentation and configuration of systems
Consistently meet goals, expectations, and deadlines.
Perform other duties as assigned or needed.
Requirements
Education:
Bachelor’s degree in an IT related field OR an equivalent combination of education, training and experience in addition to experience listed below.
Experience:
At least five (5) years’ work experience in an enterprise-scale IT Operations environment or equivalent.
At least five (5) years’ work experience as a Systems Administrator or Engineer gained in the last ten (10) years OR equivalent education, training and/or experience demonstrating considerable knowledge of server systems design and architecture.
Demonstrating proficiency in one or more of the operational software set, including patch management, powershell scripting, software distribution, antivirus, security, enterprise monitoring and backup/recovery.
Demonstrating proficiency in IT process analysis methods, change control methodologies, software installation and methods, ITIL/ITSM concepts and principles.
Demonstrating ability to architect complex, secure, and highly available systems.
Demonstrating familiarity with the interrelationship of application development, systems programming, operations, and the support center.
Leading and managing IT projects to successful completion.
Exhibiting strong analytical and problem-solving skills with keen attention to detail.
Utilizing excellent verbal, written and inter-personal communication skills, presenting ideas in user-friendly language.
Effectively working with product vendors and support personnel.
Exhibiting excellent customer service skills and ability to work with others. Must demonstrate professionalism and courtesy in all customer interaction.
Ability to:
Communicate effectively both written and verbal.
Work in a team-oriented, collaborative environment with a strong customer service orientation, understanding organizational goals and objectives.
Convey ideas in a logical order and professional manner.
Be on-call to trouble-shoot emergencies.
Travel occasionally.
Work varied hours; including nights, weekends, and holidays, when necessary to meet business needs.
Multi-task effectively, remaining detail oriented, and maintaining composure in a fast paced IT environment.
Utilize logical thought processes and learn new systems, concepts, and procedures.
Demonstrate advanced knowledge of server concepts, principles, maintenance and operation.
Perform all tasks efficiently and accurately with confidentiality, honesty and integrity.
Sit for extended periods of time.
Bend, stoop, twist and turn frequently.
Lift and transport objects weighing up to 50 lbs. such as routers and switches.
Push and pull hand trucks and push carts containing loads of substantial weight.
Additional Requirements:
A minimum of one (1) industry recognized advanced certification, such as: Microsoft Certified Systems Engineer (MCSE), Vendor specific Storage administration certification or VMware Certified Professional (VCP)
Machines and Equipment Operated:
Office machines (computer terminal, copier/scanner, fax machine, telephone etc.).
Servers and Storage Arrays.
Hand and power tools.
Push carts, hand trucks.
Preferred Education, Experience and/or Credentials:
ITIL Foundations certificate
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
EEO/Inclusivity:
As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.