- Writing skills
- Full-stack development
- Customer support
Programming experience with at least one software programming language.
1+ years of experience in software development
Bachelor’s Degree in Computer Science or related field.
Experience building frontend and backend applications.
Computer Science fundamentals in object-oriented design, data structures & algorithms, problem solving, and complexity analysis.
Knowledge and programming experience, of at least, one modern programming language such as C, C++ or Java.
Do you enjoy solving complex problems with simple solutions? Would you like to help us innovate on behalf of Amazon’s Digital and Device customers? Device, Digital and Alexa Support (D2AS) technology organization is seeking an experienced software development
engineer to join the engineering team. The D2AS vision is to create innovative support experiences for customers of Amazon’s devices and digital products, through intelligent self-service solutions and enabling our tech-support organization with tools and technology.
In this role you will have the opportunity to help define the experience for Amazon Customer Support Associates in the digital and device space. This includes internal tools for creating, managing, and delivering support content to customers across all Amazon devices.
Key job responsibilities
As a software development engineer, you will:
Solve difficult engineering problems with elegant and practical code.
Help define engineering best practices and providing technical mentorship to other members of the engineering team.
Be a champion for the customer and ensuring their needs always come first.
Design and build software for mobile, front end clients and server systems.
You're an awesome fit if you demonstrate:
Industry-leading technical abilities showcasing a breadth and depth of technical knowledge
The ability to build good working relationships within the team by communicating clearly both verbally and in writing
Strong problem solving and trouble shooting skills with the ability to come up with creative solutions to seemingly impossible engineering problems
Experience building large scale full stack software systems that have been successfully delivered to customers.
Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.