- Bachelor's degree
- Associate's degree
- Analysis skills
- Customer service
- Computer skills
- Communication skills
- Dental insurance
- Health insurance
- Life insurance
United Safety and Survivability Corporation is committed to delivering the most innovative and reliable safety and survivability solutions our customers can trust to protect life and property. As the global leader in our industry, we push boundaries by utilizing innovation to highly engineer and produce the next generation of safety and survivability technologies.
United Safety-Fireboy-Xintex, based in Grand Rapids, MI, supplies a broad line of safety equipment to the marine, transportation, land-based, and other industries. Currently, we are seeking a dedicated Application Engineer to provide technical application support for the sizing and selection of equipment.
Responsibilities:As the Applications Engineer you will:
Handle phone calls from customers, sales representatives, and distributors.
Provide technical support by sizing equipment and interfacing with Engineering and Manufacturing.
Assist VP of Sales & Marketing in the completion of individual projects, proposals, and orders.
Provide quotations to customers that:
Accurately reflect the solution for the project to meet the customer’s requirements.
Meet the appropriate codes and standards.
Comply with company guidelines.
Result in company-approved profit margins.
Maintain organized project files.
Become versed in the complete line of Company products.
Understand applicable codes and regulations.
Follow up with customer’s leads and quotations to ensure timely continuity of projects.
Assist Customer Service with order entry.
Follow orders through manufacturing, installation, and start-up.
Strive for continuous quality improvement.
Support Sales representatives with travel as needed.
Support trades show and conference efforts as needed.
Support Marketing efforts, including developing a working customer database.
Generate drawings and Detection books to explain proposals.
Other duties as assigned.
You’re a great fit for this position if this describes you:
Associates or Bachelor’s Degree in Business or Engineering and some application engineering experience.
Strong interpersonal, oral, and written communication skills, including e-mails.
Good engineering and analytical skills.
Computer skills using Microsoft Office 365, AutoCAD or SolidWorks, MAGI, and Sales Force experience are a plus.
Self-motivated team player.
Strong customer service attitude with a quality-focused mentality.
Strong work ethic with the desire to learn something new every day.
Experience in fire safety systems is a plus.
Here at United Safety, we embrace the core values that make us great.
P A S S I O N to build the future together.
People Attitude Service Safety Innovation One Company Nimble
This position description is intended to guide the activities of the person in this role. It is not intended to limit the thinking and creativity of the person in this role, nor is it intended that this description represents all the work that may be required of a person in this position.
United Safety is an Equal Opportunity Employer.
We offer an excellent benefits package including a medical and dental plan, 401k, supplemental life insurance, vacation, and holidays.
About United Safety and Survivability Corporation:
Founded in 1984 by entrepreneur Christian Hammarskjold, our company began in a garage with just a few products and a dream to innovate better, safer transit solutions. Since then, we’ve grown in both size and scope; introducing several new products and applications across a wide range of industries. Even as we continue to grow, our mission stays the same. We’re uniting passions, ideas, people, and solutions to protect and save lives through constant innovation. OUR VISION & MISSION Our Vision: To build the next generation of safety and survivability technologies. Our Mission: United Safety and Survivability Corporation is committed to delivering the most innovative and reliable safety and survivability solutions our customers can trust to protect life and property.