WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands including: HBO, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others.
Warner Bros. has been entertaining audiences for more than 90 years through the world’s most-loved characters and franchises. Warner Bros. employs people all over the world in a wide variety of disciplines. We're always on the lookout for energetic, creative people to join our team.
WarnerMedia seeks a Sr. Infrastructure Operations Engineer for the Production Infrastructure Engineering – NAO department.
The Sr. Infrastructure Operations Engineer is responsible for the end-to-end delivery of Voice and Data Infrastructure services in support of WarnerMedia production and associated business operations, located within WarnerMedia production locations, core campus’s as well as global offices and remote temporary locations.
In this position, you will work closely with WarnerMedia’s Technology and Operations groups to ensure that the network and telephony infrastructure needs are fully addressed, from inception to requirement gathering to delivery and ongoing support. The Sr. Infrastructure Operations Engineer will also be responsible for working alongside third parties and partners to ensure that work is being performed according to budgets and schedules, all while ensuring that quality and business agility needs are fully addressed.
This full-time support position requires a candidate who is confident at communicating effectively with senior management level and to a wide, diverse team, is flexible, pro-active, efficient, organized and can work using their own initiative. Additionally, the ability to juggle effectively, project manage multiple tasks and initiatives from multiple individuals and to be one step ahead is essential.
Project management and delivery of network, voice and audio-visual service requests for productions,
tenants and staff ensuring timely delivery of services
Management of on-premises comms closets, cabling and data centers
Management of 3rd parties during project work or service outages including root cause analysis.
Maintain accurate asset, billing and service-related documentation.
Applicable College or University degree
5 years’ experience of working within teams.
Demonstrable experience of working within a managed service environment.
Strong experience in a customer service orientated environment.
Experience in technical project management
Extensive knowledge of telecom and networking hardware.
Extensive knowledge of network (LAN/WAN/WLAN) connectivity and support including troubleshooting and testing.
Excellent and proven communication skills; both written and verbal.
Extensive documentation experience with MS Office (Visio, Word, Excel and PowerPoint and Visio)
Working in the media sector, preferably in the film/television production.
Experience in working within studio environments and associated financial operating models.
Experience of storage and compute technologies (hardware & software).
CCNA or equivalent Certification
But Wait, There’s More!
- Exclusive WarnerMedia events and advance screenings
- Paid time off every year to volunteer for eligible employees
- Access to well-being tools, resources, and freebies
- Access to in-house learning and development resources
- Part of the WarnerMedia family of powerhouse brands
Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
Warner Bros. Entertainment Group
United States - California - Burbank
Jul. 27, 2021