Insurance Implementation Analyst - Commercial Lines
Patra Corporation
Birmingham, AL
The Insurance Implementation Analyst needs to be solutions-focused individual who is a clear communicator with experience in an analyst role as well as being a self-starter, well organized, and highly detailed. This role will be primarily property and casualty focused; and will need a solid understanding of property and casualty insurance knowledge base. Individual will work cross-functionally across all areas of the organization in obtaining a well-rounded understanding of what our divisions are asking for and to determine if we have the ability to deliver it within the constraints of our environment as well as creating, maintaining, and updating documentation.

Core Duties
Translate stakeholder input into meaningful business requirements
Present and/or discuss project scope across all levels of the organization
Ability to take business requirements and turn into stories that the scrum team can deliver against
Work cross-functionally across all areas of the organization – insurance, pricing, underwriting, claims, developers, insights, legal, product, user experience designers and other subject matter experts
Use analytical and critical thinking
Well-rounded understanding of the “ask” along with the ability to deliver it within the constraints of our environment
Employ the appropriate technical tools, which are ever evolving, in all facets
Use time management and organizational skills to coordinate multiple streams of work at one time
Identify opportunities to improve operations, processes, and deliver improvements
Manage, create, and maintain documentation on products and processes
Coordinate rollouts of features projects and product lines as well as lead projects and feature teams
Maintain knowledge and understanding of technology-based tools and solutions
Develop and maintain solid relationships
Other duties as assigned
Minimum Requirements - Education and Experience
5 to 7+ years of Property & Casualty Insurance Experience
Bachelor’s Degree in Technology, Engineering, Business/Economics, Science, or Mathematics or similar fields
Proven experience in analyst role
Knowledge, Skills, and Abilities
Excellent analytical skills
Solutions focused
Solid project management skillset
Manage dependencies, risks, and timelines
Superior stakeholder management and relationship building skills
Solid ability to plan in advance across multi-project deliverables
Ability to execute with a high degree of independence and flexibility
Excellent listening, verbal, and written communication skills
Skilled in how to articulate and have difficult conversation as warranted
Commitment to continually improving knowledge of registry systems and policy administration systems
Willingness to keep abreast of knowledge and understanding of the insurance industry, technology available and how it can be applied to services / processes / offerings provided
Must have excellent computer, internet, JavaScript, Microsoft Outlook, Excel, and Word skillset
Ability to resolve issues/problems independently
Working Conditions
Work from Home
Minimum internet speed requirements 6 Mbps download and 3 Mbps upload; No Satellite
Competitive Salary / Benefits / PTO
Physical Requirements*
Constantly perform desk-based computer tasks
Frequent sitting
Occasionally stand/walk, writing by hand, use of telephone, lift/carry/push/pull objects that weigh 11-20 pounds
Sort/file paperwork, rarely twist/bend/stoop/squat
  • Consistent with its obligations under the law, the Patra Corp will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Work Standards
Interpersonal Skills: Demonstrates the ability to work well with Patra colleagues and clients and with external organizations
Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned
Subject to and expected to comply with all applicable Patra Corp policies and procedures