Job Title: CISCO Voice Engineer
Location: NYC, NY
Duration: Full Time
Job Description:
- Skills to support Cisco IPT solutions and additionally SIP infrastructure based on the Oracle/ACME SBC controllers.
- Working with Cisco TAC (HDS, CUIC, Finesse, Chat, Rogger, and PG's) - Develop custom reports on Cisco CUIC
- Scripting new call flows for new call centers, including UAT testing with end user
- Understand the following based on specialty; IP Telephony, routing, switching, gateways, site surveys, video endpoints, video infrastructure, QOS, Core Unified Communications, Presence and/or customer contact applications
- Knowledge and experience with Session Initiation Protocol (SIP) Trunking, including carrier-based SIP service
Job Type: Full-time
Work Location: One location