Infrastructure Engineer
Whole Foods Market
Austin, TX

About $110,000 - $140,000 a year

Whole Foods Market is seeking an Infrastructure Engineer to join our Technical Architecture team responsible for designing and distributing new technology solutions across the retail footprint. This mid-level retail engineering role is responsible for the development and management of our retail infrastructure. Day-to-day activities include engineering solutions within the customer facing technologies group as well as creating, managing and updating retail hardware images. The ideal candidate must live and breathe collaboration, cooperation and communication as this role will work closely with other technology teams, vendors and business partners to build win-win relationships.
Job Description

Build automated tools to perform maintenance tasks to install, configure, tests, patch and upgrade MS Server 2012, MS Windows 10 and MS Windows 7 embedded systems
Build DevOps pipelines or runbooks to automate repetitive tasks
Work with development to automate, build and test point of sale (POS) software releases for deployment via SCCM to ensure smooth code rollouts
Investigate feasibility of new solutions for architecture compatibility within the existing store infrastructure environments
Configure, implement, monitor and maintain development, test and QA environments
Provide business- and after-hours Tier 3 support of retail infrastructure environment on a rotation basis
Troubleshoot system malfunctions and/or other unsatisfactory occurrences, and provide analysis and recommendations for resolution and prevention
Monitor and analyze system performance and provide recommendations for improvement, including system tuning and hardware integration
Provide input into system design and capacity planning
Provide documentation and training to Tier 2 store support teams
Build security, support and testing policies and procedures for the retail environment
Participate in external vendor management issues

3 years of experience with PowerShell
1 year of experience in Azure DevOps, AWS CodeCommit, CodeDeploy or CodePipeline, Chef, etc.
1 year of experience with MS Active Directory for system configuration and security policy enforcement
Experience implementing and supporting Windows clients, preferably in a retail environment
Experience with system hardware architecture and implementation
Experience migrating on prem solutions to the cloud (AWS)
Strong interdisciplinary problem-solving skills, demonstrated by frequent and successful application of technical standards, theories, concepts and techniques
Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL and TCP/IP protocols and application
Experience providing remote support and troubleshooting
Experience in SCCM deployment model or knowledge of point of sale (POS) related software a plus
4-year degree in Computer Science preferred
PCI or SOX compliance experience helpful
Android and Splunk experience beneficial
Some travel will be required (up to 5-10% annually)
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.