- Bachelor of Science
- Bachelor's degree
- Certified Quality Auditor
- Communication skills
- Certified Quality Engineer
- Computer skills
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Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
Consults to ensure that high quality products are designed, engineered, and manufactured by Agilent’s PLXB Cell Analysis Division, in conformance with customer requirements, required standards and regulations. Monitors the Customer Experience and ensures continuous improvements are made to meet or exceed customers’ expectations.
Generate and communicate Customer Experience metrics and ensure actions are in place to address opportunities. Lead or support continuous improvement activities.
Develop and implement quality initiatives to improve the organization’s core business processes and to influence the development of a customer-centered organization.
Provide expertise, training and/or consulting in Quality processes and methods to build and maintain a customer-oriented quality culture.
Contributes to the development and implementation of product test plans including Verification and Validation of products and processes.
Performs standard quality engineering reviews of design documentation for compliance with stated requirements, including supplier quality and company quality records.
Assists in the resolution of supplier quality issues.
Provides support with investigations and determination of root cause for consumer complaints and product failures.
Works closely with RA/QA, Engineering, Manufacturing and other functional areas to evaluate actual or potential failures.
Maintains and updates risk management files as needed.
Participates and supports internal and external supplier audits and regulatory inspections.
Monitors and advises on how product quality is performing and publishes data and reports regarding the effectiveness of the quality management system.
Participates as needed in remediating non conformances, driving timely disposition and closure, identifies nonconformance trends and develops and/or administers technical investigations and corrective action programs to resolve quality problems.
Education and Experience
BA/BS in Life Sciences, or other technical field
Minimum 5 years QA/QC or related experience in the medical device industry.
Experience with CAPA, complaint investigation, field action processes and risk management
Experience with designing and/or implementing test plans (preferred)
Quality Engineer experience (preferred)
Internal and external (e.g. FDA, Notified Body, Supplier) audit participation
Familiarity / experience with Industry-Accepted compliance test standards (e.g. UL, CSA, Safety, EMC) preferred
Excellent verbal/written communication, interpersonal and computer skills (required)
Strong organizational and time management skills
Ability to communicate, collaborate and lead cross-functionally to resolve issues, including with customers (required)
Experience in Quality and/or Reliability Engineering or experience utilizing Quality tools and practices strongly preferred.
CQE, CQA (preferred)
Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.
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