Field Application Engineer (Location: San Diego, Japan or Germany)
Inseego
San Diego, CA

About $68,000 - $100,000 a year

EducationSkills
Position Overview:
Field Applications Engineer will closely work with Engineering, Sales and Marketing teams to identify and deliver solutions to customers. Will be responsible for the technical relationship at key customers for our IoT and Mobile products.

Responsibilities:
Verifying Inseego’s products and applications based on latest IoT & Mobile technologies in real world field scenarios. The range of applications is wide with IOT and 5G, but some examples of applications include connecting to fleets, people, devices, and assets with Enterprise-grade intelligent IoT solutions that deliver deep visibility, resiliency and secure connectivity.
Developing/executing test strategies and test plans, troubleshooting/analyzing problems, optimizing system performance, executing interoperability tests, and supporting customers for product commercialization with wireless carriers including product technical acceptance.
Conducting engineering tests and detailed experimental testing to collect design data or assist in research toward improving the quality of Inseego’s products and applications.
Debugging technical issues, analyze logs for wireless technologies such as 5G NR, LTE and work with internal Inseego R&D teams. These issues range from physical layer to application layer of protocol suite for complex IOT and mobile products supporting 5G-NR, LTE, UMTA, and data technologies.
Working with a multi-discipline team (Software Development, System Design, Customer Support, RF and firmware, etc.) to integrate, test and commercialize Inseego products.
System/Field testing of Inseego's wireless devices and applications for verification and support for technical alignment, issue resolution and escalation.
Provide technical product trainings to customers and partners to enable customers/partners to launch end products effectively.
Lead technical support activities both before and after the design-in is secured.

Experience/Requirements:
3+ years of industry experience in IOT and Mobile products testing and analysis in lab or live networks in field
Experience facing customers and focusing on customer satisfaction.
Strong embedded system experience (Linux).
Working knowledge on wireless technologies (LTE, VoLTE, LAA, 1xRTT/EVDO, UMTS/HSPA, Wi-Fi)
In depth knowledge of IP networking protocols (IP based wireless and wired), communication and cellular call handling.
Understand communication between cellular modems using QMI Commands or AT Commands.
Experience and strong knowledge on tools such as QXDM, QPST, Wireshark, Omnipeek sniffer.
Excellent problem-solving skills.
Familiarity with programming languages such as C/C++.

Education:
Bachelor’s degree in computer engineering/Science, Electrical Engineering or related fields.
Master’s degree preferred.
Inseego is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion (including religious dress and grooming), sex/gender (including pregnancy, childbirth, related medical conditions or breastfeeding), gender identity, gender expression, national origin, ancestry, age, physical or mental disability or legally protected medical condition, family care status, military or veteran status, marital status, sexual orientation, genetic information, or any other protected classification under federal, state and local law