Desktop System Engineer I
Baton Rouge General
Baton Rouge, LA

About $61,000 - $84,000 a year

EducationSkills
JOB PURPOSE OR MISSION

The Systems Engineer will provide comprehensive administration, monitoring and support of the desktop environment and infrastructure. Including but not limited to SCCM (operating system deployment, application packaging, software updates, MS patching, 3rd party patching, SCEP), Appsense, Citrix XenApp/Desktop, PowerShell (other scripting), Thin Client Management, Imprivata, Desktop OS/hardware, Active Directory, Bitlocker, VMware, SolarWinds, Certificate Management, SQL, TACACS. Review new technologies to judge their viability for implementation in our environment. Recommend new technology for or improvements to the environment.

EXPERIENCE REQUIREMENTS

Two plus years previous systems engineering experience

Two plus years of relevant experience across multiple technical disciplines, in design, implementation and support of desktop infrastructure

Previous IT experience in a hospital or critical care environment preferred

EDUCATIONAL REQUIREMENTS

Bachelor's degree in Computer Science, Information Systems or equivalent work experience

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS

Microsoft, Citrix, VMware, Cisco and ITIL Certified Preferred

SCCM experience required

Ability to think outside the box to solve problems to meet business requirements

Ability to creatively apply technology and existing solutions to meet business requirements

Broad knowledge of relevant technologies and how they can be applied practically to solve business problems

Excellent attitude, communication skills, verbal, written and presentation

After hours support is required

Team player must be able to work with people within and outside of the IT department

Customer service focused

Strong organizational and analytical and skills

Ability to work under pressure and handle stress well

HIPAA REQUIREMENTS:
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: medical record without limitation, patient demographics, lab results, patient financials and 3rd party billing information, patient related complaints, information related to patient location.