Chief Facilities Engineer
The Assistant Chief Facilities Engineer is responsible for assisting in the management of the operation, maintenance, service and repair of equipment. He/she is also responsible for assisting in the management of the preventative maintenance program, handling guest requests and other work orders. He/she is also responsible for ensuring that all Engineering tasks are being performed in a safe and efficient manner. He/she is responsible for assisting in the management of trade jobs, such as carpentry, painting, plumbing, etc.
Read, write, speak and understand English
Resort/institutional HVAC systems experience of 3-5 years preferred.
Refrigeration/HVAC certification or journeyman level experience.
Previous supervisory experience of 2-3 years.
Working knowledge of electrical, mechanical, emergency, preventative maintenance systems and all related engineering disciplines.
Basic computer and administrative skills.
Must meet age requirements of jurisdiction.
Ability to communicate with public and other employees.
Valid driver’s license preferred.
At the sea Mist Ocean Front Resort:
We want our guests to relax and be themselves which means we need you to:
- Be you by being natural, professional and personable in the way you are with people
- Get ready by taking notice and using your knowledge so that you are prepared for anything
- Show you care by being thoughtful in the way you welcome and connect with guests
- Take action by showing initiative, taking ownership and going the extra mile
- GUESTS SERVICE: Maintain guests’ satisfaction as the driving philosophy of the department. Personally, demonstrate a commitment to guest service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff whennecessary to ensure guests satisfaction. Ensure you have been trained to meet the department and the resort standards. You are empowered to deliver amazing guest service. You will be encouraged and rewarded for all your responsive guest assistance. We will be providing all our guests in all outlets with amazing levels of service to meet or exceed their expectations. You must be sure that consistency of service and standards are met.
- FINANCIAL: Assist your immediate supervisors to manage the department within budget. Assist all your managers to accurately forecast revenues/expenses. Assist the team to prepare annual departmental budget that accurately reflects the department’s operations plan. Assist your managers and supervisors in anticipating revenue/cost problems and reporting discrepancies to your immediate managers. Assist the team in ensuring the department staff is trained in control procedures as outlined by your managers. Follow controls for all purchasing, receiving, storage, preparation, etc. Keep waste to a minimum by planning actions and strategies that reduce damage, theft or other factors that cause costs to rise.
- PEOPLE: Treat the team according to the resort’s values. Assist with the training of the resort team, performance reviews, pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Help to develop talent by acting as a mentor for direct reports. Resolve employee grievances fairly and timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers’ compensation claims. Train staff to increase level of guest’s sales, service and safety skills on an ongoing basis. Ensure employees are appropriately certified for their job as required by federal, state or local regulations. Monitor and maintain acceptable turnover levels. Assist managers in coaching and/or counselling team members. Understand the Resort’s Human Resources policies and procedures.
- QUALITY: you will be trained to know the general operations of department and how all resort departments work together to achieve business objectives and to meet guests’ expectations. Know the commonly occurring challenges of the department and how to overcome them. You will be asked to know department operations standards for your department.You will be held accountable for consistently meeting these standards. You will be assisting in managing the preventive maintenance program for all equipment. You need to meet all of our safety and sanitation standards such as Emergency Plan, CPR/Heimlich/AED, Lockout/Tagout training for all employees, proper storage of equipment, and storing chemicals away from other products.
- Assist in managing our resort: you will be asked to assist all our managers and specifically the engineering managers in preparing the department budget and maximizing department resources to contribute to the successful achievement of the budget. You will be asked to assist in identifying major revenue and expense opportunities and possible problems. You need to be sure we are keeping our repair costs down by maintaining equipment.
Approach all encounters with guests, owners and employees in an attentive, friendly, courteous and service oriented manner.
Maintain regular attendance in compliance with our Sea Mist Oceanfront Resort standards, as required by scheduling which will varies according to the needs of the resort.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
Comply at all times with Sea Mist Oceanfront Resort standards and regulations to encourage safe and efficient resort operations.
Report emergencies and unusual situations immediately according to policy.
Interpret company policies to workers and enforces safety regulations.
Establish or adjusts work procedures to meet production schedules.
Suggest changes in working conditions and use of equipment to increase efficiency of work crew.
Analyze and resolves work problems, or assist workers in solving work problems.
Initiate or suggests plans to motivate workers to achieve work goals.
Maintain time and production records.
Ensure that all guest room maintenance requests are handled in a timely fashion.
Demonstrate an attitude of cooperation and helpfulness at all times.
Ensure the safe operation, maintenance and repair of equipment.
Ensure that all Engineering employees are friendly, courteous, and helpful to guests, employees and managers.
Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
Point out and assist with eliminating safety concerns.
Assist in maintenance of health code requirements for pool and spa.
Maintain system of work orders.
Use proper two-way radio etiquette at all times when communicating with other employees.
Assign and monitor grounds and landscaping tasks.
Study specifications to plan procedures for staff on basis of starting and completion times and staffing requirements for each phase of an engineering project.
Assemble members of organization (supervisory, clerical, engineering, etc) at start of project.
Order tools and materials to be delivered at specified times to conform to work schedules.
Confer and direct personnel and subcontractors engaged in planning and executing work procedures, interpreting specifications and coordinating various phases of construction to prevent delays.
Confer with management and supervisory personnel to resolve complaints and grievances within work force.
Inspect work in progress to ensure that workmanship conforms to specifications and is adhering to construction schedules.
Prepares or reviews reports on progress, materials used and costs, and adjusts work schedules as indicated by reports.
Directs workers concerned with major maintenance or reconditioning projects for existing installations.
Perform any other duties as requested by management.
You will be called upon to manage up to 30 employees in the engineering area. In this case, you would have responsibility for the overall direction, coordination and evaluation of these employees. You will be responsible for carrying out supervisory responsibilities in accordance with Sea Mist’s policies and applicable laws. Responsibilities will include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and/or disciplining employees; addressing complaints and resolving problems.
- Constantly. Assist in administering outside engineering vendor contracts.
- Constantly. Assist in establishing, implementing, maintaining preventative maintenance schedule.
- Constantly. Assist in monitoring and controlling parts and labor expenditures.
- Constantly. Assist in selecting, training, supervising, developing, disciplining, and counseling employees according to Sea Mist policies and procedures.
- Constantly. Communicate with supervisor regarding all aspects of engineering operations.
- Constantly. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
- Constantly. Direct and maintain all record keeping processes and systems.
- Constantly. Ensure all life systems are operational and meet all requirements.
- Constantly. Fulfill risk control duties as assigned.
- Constantly. Implement safety, EPA, HazCom procedures in department.
- Constantly. Inspect and document physical plant, equipment, hazards, systems, and general engineering operation.
- Constantly. Maintain work areas in a clean and organized manner.
- Constantly. Maintain documentation.
- Constantly. Promote employee empowerment.
- Constantly. Report all unsafe conditions immediately.
- Constantly. Respond to all life system alarms.
- Frequently. Assist in prioritizing all work requests ensuring handling of guest problems, staff problems and inner hotel challenges.
- Frequently. Complete other duties assigned by supervisor to include cross training.
- Frequently. Order and receive all supplies, materials, maintain all purchase orders, budgetary data.
- Frequently. Perform in the capacity of any position supervised.
- Occasionally. Assist in conducting performance appraisals.
- Occasionally. Attend all mandatory meetings.
- SITTING: Frequently. Chair with back.
- STANDING/WALKING: Frequently. Stairs, tile, rubber mats covering tile, linoleum, concrete, padded carpet, marble, gravel, etc.
- CROUCHING (BEND AT KNEES): Occasionally. Lifting, completing tasks performed at low levels, putting supplies and materials away.
- KNEELING/CRAWLING: Frequently. Perform plumbing repairs, carpet repairs, follow up on projects.
- STOOPING (BEND AT WAIST): Frequently. Reading gauges and meters, lifting light objects, putting supplies and equipment away.
- TWISTING (KNEES/WAIST/NECK): Frequently. Perform electrical, plumbing and other repairs.
- CLIMBING: Frequently. Ladders, step stools, stairs.
- BALANCING: Frequently. Climbing ladders, scaffolding, stairs, carrying tools and equipment.
- LEG/FOOT USE: Rarely.
- REACHING (OVERHEAD/EXTENSION): Frequently. Performing repairs, retrieving supplies and materials, updating shop board.
- HANDLING/GRASPING: Frequently. Tools, power tools, materials, turning nozzles, turning faucets, etc.
- FINGERING/FEELING: Occasionally. Performing repairs.
- PUSHING/PULLING: Frequently. Average weight: 5 - 100 lbs; Occasionally. Maximum weight: Equipment weighing up to 150 lbs.
- LIFTING/CARRYING: Frequently. Average weight: 5 - 50 lbs; Occasionally. Maximum weight: Equipment weighing up to 100 lbs.
- OTHER PHYSICAL DEMANDS: Rarely.
USE OF SENSES
- TALKING IN PERSON: Constantly. Public, guests and employees.
- TALKING ON TELEPHONE: Constantly. Public, guests and employees.
- OTHER SPEECH REQUIREMENTS: Occasionally. 2-way radio and pager.
- HEARING IN PERSON: Constantly. Public, guests and employees.
- HEARING ON TELEPHONE: Constantly. Public, guests and employees.
- OTHER HEARING REQUIREMENTS: Occasionally. 2-way radio and pager
- NEAR VISION: Constantly. Corrected to 20/40 for repairs, administrative tasks.
- FAR VISION: Constantly. Corrected to 20/40.
- DEPTH PERCEPTION: Frequently. Working with electricity, plumbing.
- COLOR VISION: Frequently. Electrical and pipe markings.
- FULL FIELD VISION: Constantly. Total performance of job.
- SMELL: Constantly. Detect potential hazards and odors.
- INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Constantly. Professionally deal with difficult situations/people.
- DEADLINES/SHIFT WORK/OVERTIME: Constantly. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes, cover shifts on short notice.
- FLEXIBILITY: Constantly. Need to work a variety of hours, varied tasks under varied conditions.
- PACE: Constantly. Must change pace as business demands.
- HIGHLY REPETITIVE WORK: Frequently. Similar motions used to repair equipment.
- ATTENTION TO DETAIL: Constantly. Technical aspects, safety.
- OTHER PSYCHOLOGICAL DEMANDS: Rarely.
- SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Safety guards, short sleeve shirts, steel toed boots/footwear, safety goggles, earplugs, gloves, inhalation devise, aprons, using proper lifting techniques. Maintain security of work area and equipment while maintaining level of safety required by Davidson and OSHA.
- EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently. Coil cleaners, liquid chlorine, alkyds, refrigeration gasses, petroleum, chillers, pumps, etc., and machinery noises and vibrations.
- OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Constantly. Use power tools, electric motors, blowers, compressors, generators, power sweepers, vehicles, etc.