- Financial services
- Software deployment
- Communication skills
GreatAmerica is a national commercial equipment finance company dedicated to helping manufacturers, vendors and dealers be more successful and keep their customers for a lifetime. While GreatAmerica has grown to more than 600 team members, our entrepreneurial spirit remains and endless opportunities lie ahead. We have experienced unparalleled year over year growth since our founding in 1992.
GreatAmerica is structured in cross functional teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.
About the Role
This position is responsible for setting standards, guidelines and procedures for our Salesforce platform using industry best practices, designing, overseeing configuration and development initiatives of Salesforce for a wide variety of business needs. This is a key member of GreatAmerica team to ensure smooth and efficient implementation and integration between technical and functional system requirements using Salesforce.
Please note, this full-time, salaried position is in Cedar Rapids, IA with a partially remote option available.
Lives the GreatAmerica principles; involved in cross functional team efforts as required and assigned.
Communication/Team work Attributes
Ability to read communication styles of customers, project team, and contractors who come from a broad spectrum of disciplines and tailor communication to fit.
Able to effectively develop materials that are appropriate for the audience.
Ability to communicate effectively to both the technology and business communities
Ability to work both independently and in a team-oriented, collaborative environment.
Ability to effectively prioritize and execute tasks in a high-pressure environment and excels at communicating shifts in prioritization
Ability to adapt to shifting business priorities, demands, and timelines through analytical and problem-solving capabilities.
Candidates must possess the exceptional interpersonal skills to communicate effectively with internal& external resources, clients, and third parties.
Candidates can be able to manage key relationships with internal & external resources, clients, and third parties.
Provide functional architecture strategy and guidance for all Salesforce rollouts
Translate business requirements into well architected solutions that best leverage Salesforce
Reviews functional design, logical architecture and integration design for Salesforce initiatives
Lead technical detailed design sessions
Provide detailed architecture design and document detailed technical solutions and analysis aligned with business objectives
Perform fit-gap analysis between business requirements and Salesforce capabilities
Responsible for matching business process and automation requirements to the capabilities of Salesforce, including, but not limited to, managed and unmanaged packages, complex data model, integration, role hierarchy, sharing and security model
Articulate to the stakeholders the value of recommended solutions and approach
Set standards and procedures based on industry best practices for design, configuration and development on Salesforce
Provide oversight and governance for Salesforce Administrators and Developers involved in the initiatives
Assist in prototyping, troubleshooting, identifying dependencies and issues, and outlining mitigation plan against any risk for all Salesforce rollouts
Be able to train, mentor and oversee a group of Salesforce Administrators and Developers on the team
Lead code reviews during projects to ensure quality and appropriate standards and procedures are followed
Help provide input for training materials and programs for the Salesforce Administrators and Developers in the roll out of new or enhanced Salesforce capability
Answer qualified support calls from users
Ability to take all perspectives into account for a given project
Proactively seek out new Salesforce features and capabilities and works with GreatAmerica’s Salesforce community to develop and execute a roadmap for adding these features for the organization.
Lead initiatives to foster the Salesforce community by sharing new features and capabilities and best practices of Salesforce platform to the stakeholders.
Extended hours may be required to meet deadlines
Performs additional duties as required
Education, experience and skills required:
For all GreatAmerica team members: Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability
For this position: Creative, Detail-Oriented, Goal-Oriented, Systems Analysis, and Technical Aptitude
Education: Bachelor’s degree required in Information Systems or equivalent of at least 15 years practical relevant work experience. Must have Salesforce Advanced Admin and App Builder certificates and kept them up to date. Technical Architect certification preferred.
10+ years of experience delivering large scale multi-million dollar solutions and strategies working with Big 4 SIs
Must have 8-12 years' experience in Salesforce Architecture, working for major F500 company, Big 4, or major SI consulting practice implementing at least 3-5 large Salesforce projects
5-10 years Financial services or related experience - equipment leasing, asset leasing, commercial lending , loans, originations management, FinTech preferred
5-10 yearsLease loan business process experience: originations management process automation CPQ, credit app, credit scoring, contract documentation and booking, billing and invoices, contract operations
Must have an expert level understanding and 10+ years of directly working with of the Salesforce product suite, including Sales, Service, Community, Marketing, Financial and Community Clouds
10+ years Salesforce business process design and rules configuration
Must have an extensive knowledge with platform authentication patterns (SAML, SSO, OAuth)
10+ years multi-tier architecture design for scalable solutions with accounting and financial systems
8+ years Integration architecture and tools experience - real-time APIs and ETL - tools such as Informatica, Mulesoft and Salesforce connect; knowledge of Salesforce platform events and integration with ESBs (e.g. Azure)
Expertise in full Salesforce application lifecycle development, including solutioning, planning, development, testing, environment management, release management, code versioning best practices, and deployment methodologies and operationalizing
Must have an expert level of knowledge in configuration as well as in declarative customization and APEX development
Expertise with Salesforce and enterprise architecture best practices design - weighing balance between configuration, customization, use of managed packages, appexchange apps, accelerators, and connectors
Must have an extensive experience with data migrations from third party systems to Salesforce
Must have a proven desire to continue to grow their knowledge inside the Salesforce ecosystem
Must have an extensive experience with platform security capabilities (TLS, SSL)
Must have 12+ years' experience in developing technology solutions
Computer Skills: Expert knowledge of MS Office products and Design & Development best practices preferred
Work Authorization: United States (required)
Employment Type: Full-time
Location: Cedar Rapids, Iowa with a remote option available
To apply for this position, please follow the online application process at www.greatamerica.com/careers. Be sure to fully complete the form, including your resume, and complete the Predictive Index assessment.