This position is responsible for developing, implementing, and managing a complex portfolio of products and services for the Company’s new SiteView TM Surveillance business line. This person is accountable for development and implementation of SiteView TM specific sales programs, construction and commissioning of products sold to our customers, achievement of net income goals, and sustained market share growth. This position is also responsible for supporting efforts in the research and analysis of these programs in order to grow profitable sales while maintaining a high level of customer satisfaction. The Marketing Specialist will integrate SiteView TM into the Lighting Services department in order to leverage existing infrastructure and resources to price, bill, order materials, secure contracts with subcontractors, and schedule and track projects. This position serves as the primary point of contact and leads a cross-functional team in planning, developing product offerings, promoting, selling, engineering, and installing surveillance and monitoring products and seeking avenues to accelerate sales growth. This position develops relationships with key regional and national contacts and leverages those relationships to support local and Southern Company efforts. This position leverages their comprehensive knowledge to develop and influence policy and policy interpretation and is relied upon as a key company representative in public speaking arenas. As the business grows, the Marketing Specialist will manage and train additional resources as needed. Sales of SiteView TM products and services will target customers both within as well as outside of the MPC footprint.
Education: 4 year degree strongly preferred; advanced degree a plus.
Minimum 5 years outside sales experience required utilizing consultative sales techniques in the sale of technical products.
Experience with IP cameras, including streaming, local and cloud-based storage, system integration with security systems, and network video recording platforms desired.
Experience with HD surveillance system architecture including cloud storage, integration, network video management systems and analytics platforms desired.
Experience with wireless protocols, technologies, and network design desired.
Keen understanding of an effective sales process, with strong prospecting, lead identification and management, and selling skills to move opportunities through the sales funnel desired
Demonstrated ability to work with internal and external resources to design and install solutions, including vendors (camera manufacturers), 3rd party partners (integrators, ISPs), installation contractors, and internal Mississippi Power departments with experience in sales, contracting, design and construction.
Strong entrepreneurial skills with the ability to think outside the box.
Knowledge of the outdoor lighting technologies and electric utility operations a plus.
Excellent interpersonal skills, oral and written communication, and computer skills. Excellent attention to details; highly motivated, versatile, and able to work on multiple tasks.
Comprehensive understanding of financial techniques for evaluating cost, present value, cash flows, return on equity and investment strongly desired.
Understanding of competitive issues including the bundling of products and services and unregulated product/pricing decisions in a highly competitive environment.
Must think strategically and analytically to interpret and apply market research, strategy and tactics.
Ability to work well under pressure and successfully operate in an intensely competitive environment with specific profit and loss expectations.
Ability to interface effectively and persuasively with all levels of management, both internal and external audiences to secure commitment to programs or goals and influence stakeholders in matrix environment.
Own and deliver the SiteView TM portfolio of programs, products and services and be responsible for its success and growth.
Lead system and vendor integrations and drive towards unified platforms for device management, service assurance, and account management.
Test, verify, and document vendor processes and integrate into internal processes, procedures, and systems.
Define current-state architecture to form a foundation on which the SiteView roadmap and long-range plan will be based.
Evaluate new vendor salutation for sales tools, including unified site design, account, and configuration platforms.
Solicit ideas, assess data, interpret customer research and make product-oriented recommendations.
Organize and lead cross-functional and System teams to administer and successfully implement products and services.
Serve in key leadership roles and bring subject matter expertise to trade and technical groups in their market.
Utilize expertise to develop and influence policy.
Generate and respond to sales leads, address specific customer requests, uncover needs, and generate proposals through consultative selling techniques.
Work with integrators and other third parties to design and engineer customized solutions for customers and ensure delivery of world-class customer service.
Develop, train and mentor new personnel resources and peers.
Work with appropriate company personnel to share customer intelligence, meaningful industry insights (goals, mandates, leadership or policy changes, etc.), and potential bundling opportunities to assist with creating and implementing the company’s strategic plan in the assigned market.
Effective use of new sales methodologies such as internet, social media, direct mail, telemarketing, cross sell/upsell and leveraging field sales resources to reach targeted customers.
Manage product life cycle to include conceptualization, development and execution of marketing campaigns, back-office administration, inventory management, customer service and score keeping.
Manage Surveillance business unit for profitability and performance.
Serve in key external leadership roles, including state and national organizations, to build and leverage relationships to influence policy.
Plan and execute product promotion including event marketing, collateral, communications, etc.
Utilize expertise to conduct product and program training for internal and external stakeholders.
Respond to customer leads provided by Lighting AEs and Managed Account teams, as well as other internal and external resources.
Meet with customers and conduct needs-based dialogue to determine range of needs and potential solutions.
Uncover customer need for other solutions that leverage lighting assets. Effectively provide these leads to other Lighting Services sales teams.
Access CSS to obtain account information relating to customers’ cameras, entering case notes and repair orders as well as updating customer information.
Develop and present proposals for SiteView prospects, based on integrator and engineering design, make ready costs, and installation costs.
Determine solution pricing based on accurate estimates of solution costs and profit objectives.
Provide on-going account service to ensure customer satisfaction.
Work location may be flexible for this position.
Mississippi Power a subsidiary of Southern Company, serves southeast Mississippi. We have a history of customer and community service, economic development leadership, environmental stewardship and employee involvement.
Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by la w.
Job Field: Sales & Marketing
Job Type: Standard
Primary Location: Mississippi-Coastal Area-Gulfport
Operating Company: Mississippi Power Company
Other Locations: Mississippi-Pine Belt/ Hattiesburg Area-Hattiesburg, Mississippi-Meridian Area-Meridian
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Coast Division Office - 2908 28th Street (2908GULFPORT)
2908 28th Street
Pine Belt Division Office - 5082 Highway 42 (5082HATTIESBURG)
5082 Highway 42
Meridian Service Center - 3118 Highway 45 North (3118MERIDIAN)
3118 Highway 45 North
Req ID: MPC2001824