EHR Support Specialist
SummitStone Health Partners
Fort Collins, CO

$34,000 - $42,000 a year

EducationSkillsBenefits

Position: EHR Support Specialist

Full Time: 40 hours per week; Monday - Friday

Department: IT/IS

Location: Innovation Site, Ft Collins

We are seeking a highly qualified EHR Support Specialist who will be responsible for providing first line application support to our EHR system users. This is a Helpdesk support specialist position and should understand EHR Applications to provide end user resolutions. Experience with Behavioral Health software applications is helpful.

Required: Associate degree; 2-3 years' experience in a related position within an IT/IS environment.

Preferred: Bachelor's degree in a related field; experience with MyAvatar.

Job Type: Full-time

Salary: $34,000.00 to $42,000.00 /year

Experience:

  • relevant: 2 years (Required)
  • java: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Additional Compensation:

  • Other forms

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Parental leave

Work environment:

  • Office

Communication method(s) used:

  • Email
  • Phone

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more