- High Availability
- Paid Time Off
- Health Insurance
T38Fax is seeking a Systems Engineer to help us scale our SIP termination and origination services for our fax customers using T.38 Fax Over IP (we're basically a VoIP service provider, just without the voice part).
Fans of John Oliver’s ‘How Is This Still A Thing’ segments might be amused to learn that fax remains deeply entrenched in the way many companies transact their daily business. Indeed, it seems fax is still very much a thing - a 2017 report from the International Data Corporation (IDC) even reported that fax usage among respondents grew as much at 27% annually. It’s surprising then, that most modern VoIP/SIP-based phone companies neither support fax over SIP nor understand how they might do so (until we show them how easy it is). Our fax-approved SIP trunks are ready to go today and fill a vital need in a growing and under-served industry that shows no signs of slowing down for many years to come.
Build and maintain RedHat/CentOS-based Linux servers
Troubleshoot network routing and performance issues that have been characterized and escalated by technical support team
Perform general system tasks such as OS and application upgrades, file system maintenance, and user administration
Install and maintain hardware in data centers
Manage web servers, SSL certificates, load balancers, and high availability applications
Analyze and resolve service-impacting issues across the whole platform (hardware, software, network) quickly and efficiently while maintaining communication with impacted parties
Participate in on-call rotation
Develop tools and scripts to improve our deployment process and effectively monitor custom applications
Gain deep knowledge of our complex applications to develop a bird’s eye view
Extensive familiarity with Linux, in particular RHEL/CentOS and Debian distributions
Extensive understanding of fundamental network concepts such as switching and routing
Experience collecting and analyzing packet captures using Wireshark
Basic understanding of MySQL, MSSQL, and/or PostgreSQL/EnterpriseDB
Practical knowledge of shell scripting and at least one of the following languages: PHP, Perl, Python, or Ruby
Experience with Cacti, Nagios, and SNMP or equivalent
Solid working knowledge of Apache and Nginx
Strong troubleshooting skills and the ability to debug scripts/code and network issues
An understanding of fundamental technologies like TCP/IP, HTTP, and DNS
Nice to Haves
Prior experience with Cisco IOS
Knowledge of Spacewalk/Satellite/RHN and Cobbler/Kickstarts
Experience with Puppet (preferred), Chef, or cfengine
Knowledge of VMware vSphere (or ESXi) a plus
Experience with Storage Arrays, Fibre Channel or iSCSI SAN, GFS, and RHEL HA Cluster
Prior experience with voice platforms and technology including SIP, SCCP, RTP, and MGCP
Prior experience with HylaFAX, Asterisk, FreeSwitch or other such open telephony toolkits
B.S. in computer science, computer engineering, or information technology
A team of aces to work with
Generous PTO allowance
Annual profit sharing
Flyers tickets with VIP parking
Casual, informal work environment
Founded in 2012 and based just outside of Philadelphia, PA, T38Fax Incorporated provides fax-optimized SIP trunks to business customers within the US and Canada.
We remain small and agile, which makes this a fun, dynamic and challenging place to work. The work environment is casual and for the most part informal, expectations are high and excellence is encouraged and rewarded. We strive to make sure that we have a team-oriented group that can also work well independently. If you enjoy working in a high freedom, high demand environment with a small but talented group of people this may just be the job for you.
We offer a competitive benefits package including healthcare, a generous number of paid days off (PTO), profit sharing plan and access to our Flyers season tickets for yourself and a guest. We're a great group of people doing exceptional things for our customers, and having fun doing it. Like any emerging growth company, this will be hard work, but more importantly, will be fun and immensely rewarding. We think you already know if this is a position for you, and if so, we look forward to reviewing your application!