Facility Maintenance Engineer
Residence Inn New Orleans near French Quarter/Central Business District
New Orleans, LA

Job Description

Provide exceptional customer service to all hotel guests, making their stay as

comfortable and accommodating as possible while achieving team and Brand goals.

  • Perform quality assurance (QA) requirements for department.
  • Perform, administer, and document preventive maintenance programs.
  • Respond to emergency situations on short notice.
  • Maintain and manage a work order system for the hotel as well as complete work

orders on a timely basis and file work orders.

  • Responsible for safety and security of flammable and other maintenance items.
  • Responsible for cleanliness of parking lot, grounds, picking up and maintaining interior

and exterior property, including all trash and cigarette butts.

  • Paints and makes minor repairs.
  • Monitors parking lot lights and exterior signs.
  • Responsible for upkeep of sports court, pool, and equipment.
  • Sets-up meeting room facilities (tables, chairs, podiums, equipment, etc.)
  • Work directly with the General Manager, AGM, and/or Chief Engineer to identify and

accomplish all technical and/or skilled projects within the hotel including but not

limited to the following:

  • Perform HVAC spring and winter inspections.
  • Assist in HVAC unit repair projects.
  • Guest room repair issues (caulking, tile repair, painting, plumbing, etc.)
  • With GM/AGM, implement and manage hotel key control.
  • Repair carpet and tile floor.
  • Minor roof repairs, painting projects, and exterior projects.
  • Pool/spa repairs.
  • With GM, identify skills needed for different projects and train technical people at


  • Provide ongoing training for property based engineering personnel.
  • Perform, schedule, administer and document Suite Care rotation. Maintain proper

records utilizing the computer system.

  • Proper administration of key control.
  • Maintain security for guests and property by keeping room doors locked at all


  • Remain highly visible and be readily available for guests at all times.
  • Take initiative to offer assistance or answer questions throughout the hotel.
  • Willingness and ability to train new associates.
  • Complete maintenance work orders and deliver to the supervisor in a timely


  • Thoroughly understand and implement the Brand service culture.
  • Perform all shift checklist responsibilities.
  • Assist other associates as the workload dictates to ensure the team’s entire

workload is completed daily.

  • Perform other duties as required.

Job Type: Full-time

Salary: $13.00 to $14.00 /hour

Job Types: Full-time, Part-time

Salary: $13.00 to $14.00 /year


  • customer service: 1 year (Preferred)


  • High school or equivalent (Preferred)


  • HVAC (Preferred)

Work Location:

  • One location


  • Health insurance
  • Paid time off
  • Flexible schedule

Hours per week:

  • 30-39

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Outcome-oriented -- results-focused with strong performance culture
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused