The Operations Manager plans and executes within the budget and policy constraints of executive management, the company's fleet operations activities, including fleet operations, fleet maintenance, fleet certification and regulatory compliance, fleet personnel, purchasing and material control, and customer operational management functions.
The Operations Manager reports directly to the Director of Operations or in some cases, the Vice President of the assigned fleet. The Operations Manager has direct supervisory responsibility for the Operations Coordinators or Vessel Group Managers, the Port Engineers, and the administrator, if assigned. The Operations Manager has indirect supervisory responsibility for his assigned fleet’s HSE with regard to operational management systems and regulatory certification and compliance issues. The Operations Manager has indirect supervisory responsibility for his assigned fleet’s crew and personnel coordination.
Authority of the Operations Manager shall be as directed by the Director and/or Vice President, and according to Company policies. Executive and monetary approval authority shall be per Company policies and as otherwise authorized on a project bases.
Responsibilities shall include, but not be limited to, the following:
Fleet Operations, including management of the safety of personnel, third parties and the protection of the environment; protection of the Company’s investment in its human and capital resources, maintenance of client service relationships, and efficient and responsible use of Company financial resources.
Fleet Maintenance and Certification, including the management of fleet vessel maintenance to the standards required for vessel certification by class society, flag state and local authorities, and company maintenance programs.
Fleet Personnel, including supervisory management of vessel masters.
Purchasing and Material cost, including maintaining relationships with local material, service and supply vendors when such relationships to assure that the quality of their delivery to the company meets operational and financial goals.
Commercial Reporting, including maintenance of close relationships with company client company representatives at the operational level (field level) for purposes of monitoring quality of service delivery.
Administrative, including managing and reporting as required by company policies and procedures appropriate financial and administrative activity under his authority.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Functions shall include, but not be limited to, the following:
Fleet Operations, including scheduled and unscheduled vessel visits and operational audits to observe and address safety, protection of the environment; human and capital resource, and client service issues, and to manage the efficient and responsible use of Company financial resources as they apply to marine fleet operations. Additionally, functionally work with HSE department to develop necessary management systems to affect continuous improvement in operational processes. Compile and manage vessel based expense budget to actual expenditures.
Fleet Maintenance and Certification, including scheduled and unscheduled vessel visits and operational audits of the condition of the fleet and vessel apparatus as required for vessel certification required by class, flag state and local authorities and company maintenance programs. Additionally, functionally manage Port Engineering/maintenance department to develop necessary maintenance systems and apply new technology to affect continuous improvement in the condition of company equipment. Oversee the dry dock superintendents during scheduled and unscheduled dry docks, which includes budgeting and expenditures. Maintain relationships with local regulatory authorities and key service company vendors.
Fleet Personnel, including supervisory management of vessel masters. Conduct performance evaluations of vessel Masters, establish quantifiable goals and objectives for the vessel unit management and assist the Masters in producing quantifiable improvements in their subordinate down-lines.
Purchasing and Material Control, including maintaining relationships with local material, service and supply vendors when such relationships inure to the benefit of the company’s operational and financial goals. Critically look at material and service delivery systems with appropriate recommendations to Company executive and material procurement managers toward streamlining and taking full advantage of buying leverage opportunities.
Commercial reporting, including maintenance of contact with key employees in client companies for purposes of monitoring quality of service delivery and positioning for business expansion opportunities in market area. Scout business opportunities in operational area and report commercial activity of clients and competitors that may be of interest for short or long term benefit to company.
Administrative, including efficient management and reporting as required by company policies and procedures appropriate financial and administrative activity that occurs as a function of job activities. Compile and manage departmental expense budget to actual expenditures.
QUALIFICATIONS AND EXPERIENCE
Education: Bachelor’s degree in a related field of study is preferred; alternatively manifold experience in marine operations may be acceptable.
Experience: Incumbent should posses a minimum of ten (10) years experience in all aspects of management of marine vessel operations, including maintenance, regulatory compliance, human resources, administration and customer service delivery. Experience as an OSV Master or Chief Engineer is preferred, but not required.
HOURS OF WORK
Hours of work shall be as required to fulfill the responsibilities of the job description. Extended work hours will from time to time be required, including but not limited to sailing or other extensive travel should operational matters so warrant.
Eyesight: When acting in capacity as a vessel watch stander, incumbent must have vision that allows permits safe operation of a vessel in situations that are likely to occur when a boat is in navigation night and day, year round. Color vision that enables them to identify navigation lights, signals, and symbols, as well as warning lights or symbols, is required, as is depth perception, which must be adequate for navigation in close quarters, including lock, bridge and dock approaches.
Hearing: Incumbent must have hearing that permits communicate effectively in the conditions that might be encountered aboard a vessel.
Mobility: Incumbent must be capable of ascending/descending stairs or ladders safely and of performing emergency duties as listed in a typical vessel Station Bill. Incumbent may be required to lift and carry objects up to 50 pounds, or more with assistance.
Walk-ins will be accepted by appointment only