Komatsu is an indispensable partner to the construction, mining, industrial and forestry industries that maximizes value for customers through innovative solutions. With a full line of products supported by our advanced IoT technologies, regional distribution channels and a global service network, we help customers safely and sustainably optimize their operations. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.
The sales engineer's main responsibilities are following up existing and potential customers in the automotive industry, making arrangements to complete the projects, and developing new customers for machine sales. This position requires project management and communicating with our parent company in Japan where the machines are manufactured.
Key Job Responsibilities
Following Up With Customers
Follow up on ongoing projects and report any related issues and customer requests to the management team and communicate with the sales/engineering department in Japan
Attend the meeting with customers
Travel to customer sites and the plant in Japan
Make presentations to customers
Ensure the progress of the projects and make necessary arrangements
Report sales activities to the management team (weekly, monthly and anytime when requested)
Report any issues, inquiries and customer requests to the manager and appropriate departments in the parent company in Japan
Make phone calls, emails, and visit customer prospects
Research new markets and customers
Strong Communication skills
Ability to take initiative
Strong work ethics
Ability to work as a team
Japanese language skill is a plus
Working experience in Japanese companies is a plus
30% of travel required for this role
Education level: Undergraduate or higher degree
At least 3 years of working experience (in Automotive industry preferred)
Responsibilities may include special projects that are not described in the job description
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.