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CS IT Technical Services
Scheduled Weekly Hours
A Systems Engineer I is primarily responsible for the health and maintenance of the data center, cloud and desktop infrastructure within Regional Health. A Systems Engineer I is responsible for needs assessment and implementation of key data center services including servers, storage, cloud, and desktop infrastructure technology. A Systems Engineer I is responsible for troubleshooting the data center, storage, cloud, and desktop infrastructure as first tier support, escalating or resolving issues utilizing various system tools.
Provide support to the organization, division, and peers as a critical function of all IT professionals. Support includes day-to-day peer level support, emergent after hours support, and any support required to maintain highly reliable IT systems.
Document processes and activities appropriately to maintain highly reliable IT systems. Provide required elements to Call Tracking, Project Management, Change Management, and Disaster Recovery Services Guides to achieve this goal.
Maintains and modifies systems software/hardware to ensure proper operations and to ensure clients have continued access to the system
Monitor, analyze, and identify issues to resolve software, hardware, and data center problems.
Maintain awareness of security procedures to ensure appropriate physical access, system/network access and process/data integrity as mandated by policies and regulations (i.e. Joint Commission, OSHA, HIPAA, etc.).
Research and evaluation of new equipment and technologies shall be addressed as necessary or requested.
Knowledgeable of Regional Health's overall corporate IT infrastructure.
Consults, trains, and in-services department personnel as required.
All other duties as assigned.
Education - Associates in Computer Information Systems, Computer Science, Management of Information Systems, or Related Field
Certifications - A+ Certification - CompTIA; Net+ Certification - CompTIA; Security+ Certification - CompTIA; Server+ - Accredited University or accredited training professionals
Experience - 1+ years of Computer/Information Technology Experience and/or 1+ years of Related Experience
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
15 Corporate Services Division
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Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.