The Network Engineer provides architectural guidance, design, and technology leadership using best practices for the network infrastructure of the university. Additional responsibilities include assistance with infrastructure, server, and service management, identity management, escalated troubleshooting and incident resolution, network engineering and configuration, coordination of upgrades and changes, migrations and installations as the business requires, follow through on assigned project tasks and ownership of issues in need of resolution.
Assess, design, administer, and manage the lifecycle of networking hardware and related infrastructure.
Implement and maintain university networks including WAN, LAN, WLAN, firewalls, and related technologies monitor, secure, identify, and qualify system patches and updates.
Perform security audits, report findings, and take corrective action.
Create documentation and other supporting materials for network topology, support, and administrative actions.
Develop and provides solutions targeted to meet existing, enhanced, and new service network/security platform solutions for business and infrastructure services.
Troubleshoot, resolve, and recommend improvement for systems, network, and security problems at an advanced level across the university’s environment.
Install, update, and maintain supported systems as necessary.
Provides analytical support and consultation on IT projects to ensure appropriate design, implementation, testing, and documentation.
Provide escalation support for the service desk.
Assist with the design, maintenance and support of Identity and Access Management—including Identity Management, Access Management, Directory Management, and Single Sign-On.
CCNA and 5 years of previous experience in network administration.
Strong knowledge of typical network protocols (DNS, DHCP, VPN, TCP/IP, 802.1x/NAC, SSL, IPSEC, VLANs, and SMNP).
Experience with Aruba/HPe wired and wireless networking infrastructure.
Experience with Aruba Clearpass.
3+ years of experience working in a network support, network administration, telecommunications, or similar IT role.
Strong written and verbal communication skills.
Ability to communicate and interact successfully with a diverse community of staff, faculty, and students.
Ability to manage multiple projects simultaneously and adapt priorities quickly and effectively.
A high level of independence as demonstrated through clear problem-solving and communication skills and the delivery of high-quality work.
Working conditions and frequency
Outside of office hours
Coverage for system emergencies during evenings or weekends.
Exposure to repetitive motion of the fingers, hands and wrists on a daily basis. Work is performed in a Christ-centered urban environment.
The aforementioned statements are not intended to encompass all functions and qualifications of the position; rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this job description.