Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
As a Systems Support Apprentice at IBM, you’ll work with a seasoned group of engineers and mentors in supporting our clients systems. You will have the opportunity to apply your hardware knowledge and experience using the latest tools and technologies.
What is an Apprenticeship?
IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL.
During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM
IBM IoT Maximo Support is looking for you to join us as a full-time support engineer in the Littleton Massachusetts office. You want to join a team of team players who enjoy agile practices to organize day to day operations. Our clients reach out to us from anywhere in the world when they need help for their on premise or cloud based Maximo solution: We share insight, analyze problems then develop, document, and communicate action plans The team takes pride in the success of our clients. We jump on remote session, join conference calls, collaborate, and constantly adapt our ways to our clients’ expectation: This is how we surprise and deliver an exceptional support experience. You will find that your precise attention to detail convinces our clients to grow their investment into the Maximo enterprise asset management portfolio.
This job might be for you if:
You thrive in a busy environment always willing to learn new technologies).
Juggling priorities and coordinating workload with your peers comes easy to you and you are patient, level-headed and cool under pressure.
You are motivated and driven and you enjoy solving problems. You think on your feet and volunteer for new challenges without waiting to be asked. You value the work in the team and you like helping people.
You communicate clearly, have fun connecting with our customers via online chat, email or phone calls and you excel when you capture complex aspects in simple words that anyone can understand.
You may also have:
A passion for support and desire to assist in a customer’s success.
Understanding of Databases, Application Servers or networks.
Understanding of Windows or Linux/Unix operating systems.
Knowledge of programming, server architecture.
We have:
IBM Maximo that combines asset management with maintenance management and can monitor and manage the full life cycle of their enterprise assets, including facilities, communications, transportation, production, and infrastructure that is accessible from almost any device.
An EAM solution that people cheer for.
A team culture that reads like ‘one for all and all for one’.
An open mind for new ideas and methodologies that we call ‘agile’.
A career platform for you to build on.
What’s the experience?
As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams.
No Visa sponsorship is available.
No Reimbursable relocation is being offered.
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Required Technical and Professional Expertise
See job description.
Preferred Technical and Professional Expertise
None
About Business Unit
IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
IBM intends this job to be performed entirely outside of Colorado.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.