Employee Job Description
Position: Manager, Learning and Development
Department: Human Resources
Reports To: CHRO
Date Written/Revised: May 30, 2019
FLSA Designation: (Exempt)
As innovators in the industry and the developer of the first semi-automated terminal in the NY/NJ harbor, our goal is to push the boundaries of what is possible in marine transportation and encourage others to do the same. We believe productivity is about more than just speed. It’s about strategically looking ahead and putting the right people, processes, and technology in place to meet the demands of a changing world. Our biggest investment, and most valuable resource, is our staff and workforce.
Position Summary: The primary objective for this role is to lead learning and development initiatives that build the people capacity required for GCT to achieve its full potential. Reporting to the Chief Human Resources Officer, this individual must partner with the business leaders to identify and develop/acquire solutions to build the necessary knowledge, skills, behaviors and competencies in the workforce.
Principal Duties & Responsibilities:
Identify and assess organizational and departmental employee development needs and requirements.
Design, develop and implement a wide range of employee development programs and activities.
Measure, analyze, and communicate learning and development trends, themes, strengths, and opportunities.
Work with subject matter experts to design training programs and develop training materials.
Identify and train in-house trainers to sustain established training programs.
Develop learning metrics and evaluations to measure and assess learning results/outcomes.
Assess suitability of various learning and development programs and vendors.
Lead eLearning initiatives to support cost effective employee development.
Oversee the planning and coordination of training events conducted across the company.
Follow-up with employees to assess the application of learning and the impact on job performance.
Conduct classroom and one-on-one training for employees.
Oversee and manage the LMS. Identify and utilize other learning technologies to develop and deliver engaging training experiences.
Design project plans, change management plans, training and communications for learning and development initiatives.
Other related projects and duties as required.
Bachelor’s degree in relevant field.
Experience with organizations operating in the US and Canada a plus.
Demonstrated ability to effectively conduct training needs analysis, design and develop training programs and related materials, conduct classroom and on-the-job training, and evaluate the impact of employee development on individual and business performance
Strong internal consulting, coaching and facilitation skills
Excellent communication skills – verbal, written and presentation
Demonstrated ability to engage and influence others – business focused strategic thinker with a big picture perspective
Superior planning and organizing skills including high attention to detail
Demonstrated ability to multi-task and solve problems effectively
Demonstrated ability to work effectively within a team and in a self-directed manner
Demonstrated ability to take initiative and drive for continuous improvement
Good working knowledge of MS Word, Excel, PowerPoint and Outlook
Good working knowledge of Learning Management Systems and related technology
Knowledge of change management principles and practices preferred
Knowledge of container terminal operations is an asset
Some travel required
The above knowledge, skills and abilities are normally developed through post-secondary education in the field of adult education and 5 or more years of relevant related experience, or an equivalent combination of education and experience.
This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities or experiences. Other duties may be assigned, requested or required. Aspects of the job may be altered without notice.
GCT provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Improper interference with the ability of GCT’s employees to perform their job duties may result in discipline up to and including discharge.