314 Main Street (21020), United States of America, Cambridge, Massachusetts
CyberArk Support Engineer
As a Capital One Linux/UNIX CyberArk Support Engineer, you'll work with a team of experts to support the CyberArk application within the Capital One environment. You'll work directly with customers to troubleshoot issues related to CyberArk vaulted accounts as well CyberArk platform support and maintenance.
We are an integrated team that collaborates with networking, cyber security, audit and application teams to implement technical architectures and solve challenges.
You'll work on integrated projects to streamline and automate processes and use best practices in managing our CyberArk environment. In addition, you'll learn new technologies such as CyberArk Privileged Access Management and be a part of a dynamic team that implements new service offerings to our customers.
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Who you are:
You yearn to be part of cutting edge, high profile projects and are motivated by delivering world-class solutions
Someone who is not intimidated by challenges; thrives even under pressure; is passionate about their craft; and hyper focused on delivering exceptional results
You love to learn new technologies and mentor others to raise the bar on your team
Enjoy and thrive on teamwork and collaboration within and outside the support team
Passionate about intuitive and engaging user interfaces, as well as new/emerging concepts and techniques in Identity and Access Management.
Excels at customer engagement and interactions in order to delivery quality customer service/satisfaction
At least 2 years of experience working with at least one of the following: Linux Administration, Windows Administration
At least 2 years of experience with AWS, GCP, Microsoft Azure, or another cloud service
2+ years of experience working with CyberArk
2+ years of experience in Agile practices
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.