Presales Engineer
Arctic Wolf Networks
Minneapolis, MN

About $92,000 - $120,000 a year

EducationSkills
Arctic Wolf Networks provides a SOC-as-a-Service solution for small to medium sized enterprises (SME) and Managed Service Providers. We answer the question for companies, "Are we safe?". The tedious work of monitoring, detecting and responding to threats in an environment 24x7 is extremely difficult and out of reach for a majority of small to medium sized enterprises. AWN provides a world-class SOC experience to these companies at a lower cost than a do it yourself approach.

WHAT YOU'LL BE DOING:
The Presales Systems Engineer (SE) is the technical backbone of the sales organization. The SE is responsible for working alongside an Account Representative to evangelize, design, propose and demonstrate the business value to customers. This is a results oriented position and you must demonstrate that you can own building a territory for our Managed Service Provider offering and Commercial business segments. This will be done by having a high aptitude in security technology, leadership, and business acumen. You thrive on autonomy while being a productive team member. The character and competency you bring to the sales process is a critical component to this role. Ultimately, you win with integrity and good intent.

YOUR RESPONSIBILITIES:
  • Working with companies to help educate and drive the AWN CyberSOC business value for customers
  • Deliver technical presentations and demos with a focus on the business requirements of the customer
  • Create an environment in which prospects become customers and customers become evangelists
  • Work through obstacles during the sales process, help the customer understand how AWN addresses their requirements and concerns
  • Represent the voice of AWN to the customers, and represent the customers voice to AWN
  • Assist sales qualification and own the technical architecture design
  • Light Travel required / Passport Required
REQUIRED SKILLS AND EXPERIENCE:
  • Minimum of 2 years supporting, delivering, or designing enterprise IT systems, security focused systems desired
  • Must have technical experience/knowledge in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac
  • Ability to articulate the business application/value of the AWN technology to all audiences, ranging from technical to executive-level decision makers
  • Excellent written, verbal, presentation, time management, and attention to detail
  • You must have an "I own the problem AND the solution" attitude
  • Strong working knowledge of Word, PowerPoint, and Excel
DESIRED SKILLS AND COMPETENCIES:
  • Previous customer facing professional services or presales
  • Managed Service Provider technical experience
  • Bachelors and/or Associates Degree
  • CISSP, GCIH, CISA or other security specific certification(s)
  • Working knowledge of Salesforce.com
  • Previous experience selling XaaS solutions (software, infrastructure, SOC/Security)
  • Mac OS / Omnigraffle / VMware Fusion