Genesys CTI Engineer
Canopy One Solutions
Delaware

About $93,000 - $130,000 a year

Skills
  • 7+ years of hands-on work experience as Genesys CTI Engineer.
  • Deployment and configuration of Genesys Framework (7.6, 8.x) on Windows and Linux Platform.
  • Deployment and configuration of Genesys Voice Platform and its integration with Genesys Framework.
Description
Location – Wilmington DE

Role - Genesys CTI Engineer.

Rate –Open

Summary on experience we are looking for :
  • 7+ years of hands-on work experience as Genesys CTI Engineer.
  • Deployment and configuration of Genesys Framework (7.6, 8.x) on Windows and Linux Platform.
  • Deployment and configuration of Genesys Voice Platform and its integration with Genesys Framework.
  • Deployment and configuration of routing solutions.
  • Knowledge of eServices, WFM.
  • Log review of SIP Server, URS, Stat Server and other Genesys applications.
  • Troubleshooting and fixing of Genesys Environment Issues.
  • Upgrading of Genesys Applications on Windows, UNIX and Linux.
  • Support and troubleshooting of production environment
Location United States,Delaware,Wilmington DE
Position Type Contract
Opening Type Corp-to-Corp