An Application Engineer’s responsibilities consist of providing technical support for XALT Energy products or services to targeted customers (existing and potential). The Application Engineer will be the primary point of contact for technical topics including: definition of system sizing using XALT Energy products based on customers’ requirements, collaboration with respective XALT commercial contact to develop and submit a proposal and provide technical guidance to ensure a successful award and product launch through close collaboration with XALT Engineering community. This role is the primary technical interface between customers and the XALT organization.
Demonstrates a very good understanding of the Li-ion market for Electric Vehicles, Buses, Commercial Trucks, Marine, and Grid.
Understands and is sensitive to the competitive landscape, knows XALT’s competitors’ strength and weaknesses, and can articulate and sell XALT Energy’s value proposition.
Customer focused –able to balance the voice of the customer with the voice of the business.
Assures major customer programs are delivered on time to committed delivery dates.
Provide support to Product Marketing to develop, update and maintain technical marketing material for brochures and other marketing materials.
Facilitates customer implementation of product change notifications (PCNs)
Capable of converting customer requirements and challenges into XALT Energy solutions.
Capable of sizing battery systems for given voltage, amperage, energy, temperature and other major specifications.
Working knowledge of different battery chemistries and value propositions associated with each.
Able to competently and confidently represent XALT at technical conferences, shows and technical seminars.
Interface with customer to capture application technical requirements and communicate technical requirements of XALT products
Create customer compliance matrix
Support Customer Service to track and initiate software deliverables and schedule commissioning events
Primary point of contact for customer for project status
Support internal project team meetings providing significant and in-depth participation
B.S. degree or Master's degree in Electrical Engineering (or related field)
Additional Business degree a plus
Minimum of 3 years’ experience in Business to Business sales in Technical Area
Prior track record of achievement in positions with significant responsibility
Li-ion battery experience a large plus
Willing to travel up to 30% of time
Working knowledge of CRM
Able to work in fast-paced, self-directed entrepreneurial environment
Exceptional verbal and written communication skills
Highly proficient computer skills including Word, PowerPoint, Excel and Outlook
Prominent organization and presentation skills
Excellent time management skills
Highly energetic and self-starter
Decision-making, problem resolution and creative thinking skills
Should be honest, assertive and systematic
Demonstrates being a good team player
A condition of employment requires that the incumbent learn, abide by and sponsor the Guiding Principles of the Freudenberg Group.