XALT Energy is a leading developer and manufacturer of prismatic, large-format lithium ion battery cells and associated modules & packs.
Utilizing its state-of-the-art production operations, proven technology and talented human capital, XALT Energy delivers practical, cost effective and well-engineered energy storage and usage solutions to its global customers in marine, commercial transportation, stationary power storage and defense industries.
Based in Midland, Michigan, XALT Energy continues to expand its knowledge and expertise to explore and evaluate next generation lithium ion battery technology and engineered solutions for current and future applications.
If you value creativity, entrepreneurship and operational excellence, we encourage you to consider XALT Energy as your career path.
IT Support Analyst
IT Regional Manager
Auburn Hills, MI
This position ensures cost effective requirements, security and integrity of data. Provides users of information systems a reliable environment. Provides a high level of customer service and help teach computer users to be more proficient and self-sufficient. Must work effectively within the corporation’s IT guidelines. Practices good housekeeping in all work areas and in electronic filing systems.
Manage data backups - Change tapes on schedule, clean drives as needed, comply with off-site rotation policy and archive data appropriately to magnetic or optical media. Ensure that all media is stored securely.
Mitigate risks presented by virus/adware/spyware threats - Immediately take corrective action on any virus/adware/spyware identified by corporate utilities to protect the integrity of data and the FNGP network. Apply patches and hotfixes as directed by Level 2 IT staff.
Maintain network infrastructure - Work to provide maximum availability of data and voice services or devices. Monitor and manage disk space utilization and housekeeping on all relevant systems. Keep documentation current to ensure accurate data when
troubleshooting or analysis is required.
Provide afterhours support for local business- During weekends, holidays, and off-time provide support for production down emergencies.
User Support - Utilize Omnitracker to field, record and document problem resolutions for end-users. Recognize their needs; provide solutions related to the use of desktop software, hardware and common systems. Train users in efficient use of software and systems.
May be asked to handle NSD tickets in Omnitracker, communicate changes in the IT systems to the local sites, hold regular meetings with divisional management to align IT and business, and help with needs of the project management team.
Entering NSDs (nonstandard demand) tickets for the business.
Software Design, Development and Implementation - Facilitate the design, development, automated installation, implementation and effective utilization of new software according to the agreed upon systems and architecture and infrastructure.
IT Organization support - Communicate with and support activities of the fellow IT staff in Telecom & Infrastructure - Enterprise Applications - ERP and PMO groups. Participate in SME group activities.
Training - Train users to use appropriate tools, services and to be self-sufficient. Train IT professionals for improving the tools and services. Train the business professionals for employing the analysis tools to generate information.
Administration - Coordinate internal and external technical resources to provide
maintenance and support of installed I.T. infrastructure. Review proposed purchases for justification and adherence to standards.
Hardware - Help plan and manage the procurement, maintenance and disposition of obsolete computer equipment. Accurately record and track current IT assets using CMDB.
Phone Systems - Provide local support for the FNGP Telecommunications Strategy.
Budget- Assist as needed in budgeting for direct and allocated IT services and equipment.
Maintain adherence to Company policies, safety/ergonomic standards and good housekeeping practices.
Understand and implement the health and safety policy and to integrate health and safety considerations into daily work activities.
Coordinates with - IT Regional staff personnel, FNGP IT Leadership, other IT groups in FNGP, contract vendors and business areas.
Other duties as assigned.
IT discipline experience 0-3 years, 3 – 5 years preferred
Strong analytical skills
Strong communication skills and organizational skills
Commitment to continuous improvement and learning up to date practices within the industry
Experience with LAN, Desktop PC’s, Applications & Operating systems
Proactive, self-motivated and able to work with minimum supervision in a fast paced environment
Must have strong organizational skills and ability to meet deadlines
Takes actions and displays behaviors that demonstrate ownership in the success of the company.
Demonstrates primary focus on meeting both internal and external customer needs when identifying, prioritizing and accomplishing tasks.
Works independently and overcomes obstacles to achieve results
Willing to participate in teams to reach desired outcomes either as a team leader or team member.
Evaluates existing work processes and initiates practices to promote continuous improvement.
Builds safety, quality and compliance into all actions.
Committed to continuous learning and self-improvement.
The above statements are intended to describe the general nature and level of work being performed by staff assigned to this position. The above statements are not to be construed as an exhaustive list of all responsibilities, duties and skills that may be required. All staff may be required to perform duties outside their normal responsibilities as needed.
XALT Energy offers competitive salary and benefits to include:
- Choice of three health plans, vision, dental and life insurance; ancillary benefits; 401(k); company paid holidays and paid time off.
- The salary range commensurate with education and experience.
- Must successfully complete a background check, a drug screen and a physical.
EOE including Disabled and Vets / VEVRAA Federal Contractor