Comply365 is a fast-growing provider of software solutions to enterprise customers in highly regulated industries like aviation, energy and transportation. Our secure applications allow mobile workforces to access critical information (workflow, forms, documents, training, etc.) and communicate in the field. We save money, time and increase efficiency for our customers.
As much as we care about our customers and our products, we are first and foremost a team of like-minded, passionate innovators. We have built (and continue to build) a world-class, dynamic, and innovative environment with a dash of Midwestern grit, determination, and humility. We seek a talented and skilled person who practices and shares our values. In return, we offer you the opportunity to make a real impact within our business, working towards a better tomorrow.
About The Position
We are looking for that someone who will be a rock star when it comes to customer service. The right candidate will be technically inclined and have a glowing track record of effectively communicating in writing and over the phone with clients at all levels. Reporting to the Director of Client Services, this person will manage client requests for technical support by accurately assessing, researching and implementing the resolution in a timely manner. Business hours for this position may vary and may include evenings, overnights or weekends.
Success in this role requires accuracy, speed, critical thinking and strong oral and written communication skills. You are an adaptable, teachable, and efficient person who is not afraid of deadlines and can work in a fun, fast-paced environment.
Required Skills & Experience:
Preferred Skills & Experience:
Comply365 offers a comprehensive benefits package (medical, dental, vision, life insurance), 401(k) plan and unlimited PTO. We take pride in our creative and fun culture!
Comply365 is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Type: Full-time